Biaña, JayBee Jansen,
Job satisfaction of electronic representatives on selected call centers at Mandaue and Lapu-Lapu cities for the year / JayBee Jansen Biaña [and five others]. - Cebu City : University of Cebu, 2007. - 44 leaves;
Theses (Degree of Bachelor of Science in Commerce and Accountancy) -- University of Cebu- Banilad, 2007.
Summary: The main focus of this study is to determine the extent of job satisfaction of the worker in Teletech and Western Wats Call Center at A.S Fortuna, Mandaue City and at PIPC Bldg. Mepz II, Basak, Lapu-lapu City. Respectively for the year 2006. Specifically, this study seeks answer to the following questions: 1. What is the profile of the respondents in terms of: 1.1 Work Position 1.2 Work shifts 2. What is the respondent's extent of satisfaction as to? 2.1 compensation scheme 2.2 benefits 2.3 work scope of responsibility 2.4 communication and information flow 2.5 working condition 2.6 job itself and supervision 2.7 personal growth 2.8 conflict resolution 3. Base on the findings of the study what recommendations may be proposed?
English
Job satisfaction of electronic representatives on selected call centers at Mandaue and Lapu-Lapu cities for the year / JayBee Jansen Biaña [and five others]. - Cebu City : University of Cebu, 2007. - 44 leaves;
Theses (Degree of Bachelor of Science in Commerce and Accountancy) -- University of Cebu- Banilad, 2007.
Summary: The main focus of this study is to determine the extent of job satisfaction of the worker in Teletech and Western Wats Call Center at A.S Fortuna, Mandaue City and at PIPC Bldg. Mepz II, Basak, Lapu-lapu City. Respectively for the year 2006. Specifically, this study seeks answer to the following questions: 1. What is the profile of the respondents in terms of: 1.1 Work Position 1.2 Work shifts 2. What is the respondent's extent of satisfaction as to? 2.1 compensation scheme 2.2 benefits 2.3 work scope of responsibility 2.4 communication and information flow 2.5 working condition 2.6 job itself and supervision 2.7 personal growth 2.8 conflict resolution 3. Base on the findings of the study what recommendations may be proposed?
English