Principles of restaurant reception supervision /
authored and edited by 3G E-learning.
- New York : 3G E-learning, c2019.
- x, 250 pages : illustrations [some colors] ; 1 DVD
(Book with DVD)
Includes bibliographical references.
Contents: Chapter 1 Restaurant supervision and management: an overview -- Chapter 2 Front desk operations -- Chapter 3 The supervisor as manager in hospitality -- Chapter 4 Communicating effectively -- Chapter 5 Restaurant customer service -- Chapter 6 Property management system.
English
9781984624680 [paperback]
Restaurant supervision.
(Book with DVD)
Includes bibliographical references.
Contents: Chapter 1 Restaurant supervision and management: an overview -- Chapter 2 Front desk operations -- Chapter 3 The supervisor as manager in hospitality -- Chapter 4 Communicating effectively -- Chapter 5 Restaurant customer service -- Chapter 6 Property management system.
English
9781984624680 [paperback]
Restaurant supervision.