Russell, Roberta S.

Operations management : international student version / Roberta S. Russell, Bernard W. Taylor III. - Seventh edition - Hoboken, New Jersey : John Wiley & Sons, c2011. - xxi, 810 pages : colored, illustrations ; 29 cm.

Includes bibliographical references and index.

Contents: Part one: Operations management -- 1. Operation and supply chain management introduction -- 2. Quality and quality management -- 3. Process capability and statistical process control -- 4. Designing services -- 5. Designing services -- 6. Process design and technology -- 7. Capacity and facilities planning -- 8. HR in operation management -- 9. Managing projects -- Part two: Supply chain management -- 10. Strategic supply chain management and design -- 11. Supply chain procurement and distribution globalization -- 12. Forecasting -- 13. Role of inventory management -- 14. Aggregate sales and operations planning -- 15. Resource planning system -- 16. Lean system methods -- 17: Scheduling -- Includes Appendices


English

9780470646236 [paperback]

2011292662


Production management.
Quality control.

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