Watson, Katherine,
Quality management : methods and applications / Katherine Watson. - New York, NY 10001, USA: Larsen and Keller Education, c2022. - vii, 236 pages ; illustrations, with cd;
Includes bibliographical references and index.
Table of contents: Chapter 1 An introduction to quality management -- Chapter 2 Understanding quality -- Chapter 3 Basic concepts of quality management -- Chapter 4 Standards of Quality Management -- Chapter 5 Quality assessment -- Chapter 6 Basic tools for quality improvement.
English
9781641729741 (Paperback)
Total quality management
Management
Quality management : methods and applications / Katherine Watson. - New York, NY 10001, USA: Larsen and Keller Education, c2022. - vii, 236 pages ; illustrations, with cd;
Includes bibliographical references and index.
Table of contents: Chapter 1 An introduction to quality management -- Chapter 2 Understanding quality -- Chapter 3 Basic concepts of quality management -- Chapter 4 Standards of Quality Management -- Chapter 5 Quality assessment -- Chapter 6 Basic tools for quality improvement.
English
9781641729741 (Paperback)
Total quality management
Management