University of Cebu-Banilad Library catalog

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Albarando, Jennifer V.

Guest satisfaction on the quality of service of hotels in Cebu / Jennifer V. Albarando, Kwesi Brian G. Baguio, Rayven John M. Ruedas, Belenda L. Secuya - Cebu City, Philippines : University of Cebu - Banilad, C2023 - xi, 83 pages : color illustration ;

Includes references.

Chapter 1 The problem and its scope -- Chapter 2 Presentation, analysis and interpretation of data -- Chapter 3 Summary, findings, conclusion, and recommendations.

English

Subjects--Index Terms: Guest satisfaction Quality of service Hotel

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