National Restaurant Association Educational Foundation

Hospitality and restaurant management : competency guide / National Restaurant Association Educational Foundation (NRAEF ManageFirst). - Upper Saddle River, N.J. : Pearson/Prentice Hall, c2007. - xii, 257 pages : colored illustrations ; 28 cm. - NRAEF ManageFirst program .

Includes index.

Chapter1 The dynamics of leadership in the hospitality and restaurant industry -- Chapter 2 Goal setting in the hospitality and restaurant industry -- Chapter 3 Communicating effectively as a leader and manager -- Chapter 4 Managing compensation -- Chapter 5 Managing terminations -- Chapter 6 Motivation and employee development -- Chapter 7 Win-win scheduling practices -- Chapter 8 Teamwork in the foodservice and hospitality workplace -- Chapter 9 Dimensions of problem solving -- Chapter 10 Planning and conducting effective meeting.

Adult


English

9780132283809 [paperback]


Hospitality industry--Management.
Restaurant management.
Personnel management.
Entrepreneurship.
Business ethics.

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