Joaquino, Oj Danielle

Exploring experiences of travel agents in the travel agency industry / Oj Danielle Joaquino, Isabel Marie Eleuterio and Mary Bernadette Pamoceno. - Cebu City, Philippines : University of Cebu-Banilad, c2024. - iii, 204 pages : colored illustrations ;

Includes reference.

Travel agents are crucial in the private tourism sector, playing a vital role in developing and promoting tourism. Their role constantly evolves and competes, with agents striving to achieve high turnover and market share. This study highlights how travel agents can deliver exceptional service and navigate the complexities of the travel landscape for clients. This includes understanding day-to-day experiences, catering to client needs, and navigating the evolving technological landscape with teamwork and collaboration in a dynamic and competitive field in the tourism industry.

Adult


English


Travel agents
Job performance
Working conditions and aspirations

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