Aday, Katherine Joy

Visitors' assessment of Capilla Sta. Ana Museum, Toledo City, Cebu / Katherine Joy Aday, Lyndy Mae Matunog, Jedidiah De Los Santos and Christina Alexandra Olayvar. - Cebu City, Philippines : University of Cebu-Banilad, c2024. - ii, 146 pages: colored illustrations ;

Include reference.

Capilla Sta. Ana Museum in Toledo City, Cebu, serves as a unique cultural and religious site, attracting visitors for its historical, architectural, and aesthetic significance. This study assessed the museum's facilities and services, focusing on the display and presentation of artifacts, architectural design, and visitor amenities. Grounded in theories like the Experience Economy Theory and Expectancy Disconfirmation Theory, the research emphasized visitor satisfaction and its role in cultural tourism sustainability. However, continual assessment is needed to evaluate the museum's religious significance, facilities, and services to ensure they align with visitor expectations and enhance their overall experience.


English


Cultural heritage tourism
Visitor assessement
Religious museums

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