Afemei, Gabriel,

Fundamentals of TQM / Gabriel Afemei. - Burlington, ON : Toronto Academic Press, c2024. - xii, 225 pages : color illustrations ;

Includes bibliographical references and index.

Contents: 1 Historical Evolution and Essentials of TQM -- 2 Principles of TQM -- 3 Total Quality Management and Standardization -- 4 Tools and Techniques -- 5 Measurement of Quality in Total Quality Management -- 6 Policy Deployment and Implementation of TQM -- 7 Challenges and Barriers of Total Quality Management -- 8 Productivity Quality Management.

"This book aims to give a framework for comprehending some of the fundamental concepts of Total Quality Management (TQM). The aim is to equip readers with greater understanding of various TQM principles and basic ideas. It will also assist students in understanding the function of measurement, quality strategy, quality systems, etc., in the evolution of the TQM method." --Provided by the publisher

Adult


Text in English

9781774697696 [paperback]


Total quality management.

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