Leadership and team development in hospitality service / Jan Trallero. - 2nd edition. - New York : 3G E-learning LLC, c2024. - xii, 310 pages : color illustrations ;

Includes bibliographical references and index.

Contents: 1 Leadership in hospitality services -- 2 Interpersonal communication skills -- 3 Diversity, and inclusion leadership -- 4 Leadership style and ethics -- 5 Team development and team leadership -- 6 Understanding group dynamics -- 7 Performance management and feedback


English

9781984689078 [paperback]

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