Macabuhay, Cynthia H.
Effective business letters and communication / Cynthia H. Macabuhay - Third edition - Mandaluting City, Philippines : National Book Store, c2009. - xii, 198 pages ; 22 cm. - Better business English .
Contents: 1 The importance of business communication -- 2 What is business english -- 3 Human relation in business writing -- 4 The features of a successful business letter -- 5 Design and structure of an effective business letter -- 6 Letter asking information and assistance -- 7 Letters providing information -- 8 Letters of transmittal and remittance -- 9 Letters of acknowledgement -- 10 Sales letters -- 11 Order letters -- 12 Letters of credit and collection -- 13 Claim and adjustment letters -- 14 Employment letters -- 15 Inter-office correspondence -- 16 Other forms pf business communications -- 17 Social-business correspondence -- 18 Writing advertisement -- 19 Miscellaneous letters -- 20 Communication for e-commerce
English
9710869027 [newsprint]
2009016900
English language--Business English--Study and teaching.
Business communication--Study and teaching.
English language--Textbooks for foreign speakers.
Business writing.
Effective business letters and communication / Cynthia H. Macabuhay - Third edition - Mandaluting City, Philippines : National Book Store, c2009. - xii, 198 pages ; 22 cm. - Better business English .
Contents: 1 The importance of business communication -- 2 What is business english -- 3 Human relation in business writing -- 4 The features of a successful business letter -- 5 Design and structure of an effective business letter -- 6 Letter asking information and assistance -- 7 Letters providing information -- 8 Letters of transmittal and remittance -- 9 Letters of acknowledgement -- 10 Sales letters -- 11 Order letters -- 12 Letters of credit and collection -- 13 Claim and adjustment letters -- 14 Employment letters -- 15 Inter-office correspondence -- 16 Other forms pf business communications -- 17 Social-business correspondence -- 18 Writing advertisement -- 19 Miscellaneous letters -- 20 Communication for e-commerce
English
9710869027 [newsprint]
2009016900
English language--Business English--Study and teaching.
Business communication--Study and teaching.
English language--Textbooks for foreign speakers.
Business writing.