Collier, David Allan,

Operations management / by David Allan Collier and James R. Evans. - Philippine edition. - Pasig City, Philippines : Cengage Learning, c2012. - 418 pages : illustration (black and white) ; 25 cm.

Includes bibliographical references and index.

Contents: Part 1 -- 1. Goods, services, and operations management -- 2. Value chains -- 3. Measuring performance in operations -- 4. Operations strategy -- Part 2 -- 5. Technology and operations management -- 6. Goods and service design -- 7. Process selection, design, and analysis -- 8. Facility and work design -- 9. Supply chain design -- Part 3 -- 10. Capacity management -- 11. Forecasting and demand planning -- 12. Managing inventories -- 13. Resource management -- 14. Operations scheduling and sequencing -- 15. Quality management -- 16. Quality control and SPC -- 17. Lean operating systems -- 18. Project management.

Adult


Text in English

9789814384940 [newsprint]


Production management.

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