Austria, Mary Chris A.,
Operations management / Mary Chris A. Austria, Arjhel Valenton Domingo. - Madaluyong City : Books Atbp. Publishing Corp., c2025. - x, 248 pages : illustrations (black & whtie) ; 25.3 cm.
Includes bibliographical references.
Contents: 1 Introduction to operations management — 2 A view of global operations — 3 Design of goods and services — 4 Managing quality — 5 Process strategy — 6 Location strategy — Layout strategy — 8 Human resources strategy — 9 Supply chain management — 10 Inventory management — 11 Scheduling and maintenance — 12 Special topics in operations management — Reference.
"Operations management lies at the heart of every organization, serving as the backbone that connects planning, production, quality control, and service. From the simplest manufacturing processes to the complexities of global supply chains, the principles of operations management guide decisions that shape organizational success. This book comprehensively explores these principles, offering insights and strategies that apply to a diverse range of industries and organizational contexts.
We begin with an Introduction to Operations Management, presenting an overview of its fundamentals and significance in the service and manufacturing sectors. The field has evolved to adapt to rapidly changing markets, technological advancements, and the demand for sustainable practices. This section aims to establish a foundational understanding of the critical tools and concepts for managing operations efficiently.
In A Global View of Operations, we broaden the perspective to consider how organizations operate across borders and adapt to varied market dynamics. This chapter highlights how cultural, economic, and political factors influence operations on a global scale, shaping strategies for production, supply chain management, and workforce planning.
The following chapters delve into the 10 Decision Areas of Operations Management. Here, we systematically examine each critical decision area contributing to an organization's operational success. These chapters cover:
1. Design of Goods and Services - A key factor in determining product value and customer satisfaction.
2. Managing Quality - Strategies to ensure product consistency, meet standards, and enhance reputation.
3. Process Strategy Planning and organizing the steps required to produce products and services.
4. Location Strategy - Choosing optimal locations to minimize costs and maximize reach.
5. Layout Strategy - Designing efficient workspaces for streamlined operations.
6. Human Resource Strategy - Building a workforce that aligns with operational needs and organizational goals.
7. Supply Chain Management - Integrating suppliers, production, and distribution to ensure smooth operations.
8. Inventory Management - Balancing stock levels to meet demand without excessive cost.
9. Scheduling - Managing time efficiently to optimize productivity.
10. Maintenance - Ensuring that equipment and facilities remain in peak operating condition.
The book concludes with Special Topics in Operations Management, which addresses current issues vital to today's organizations, focusing on Environmental Management Systems (EMS) and Project Management.
We hope this book serves as a guide for both students and professionals. With the insights and strategies presented here, readers will be well-equipped to navigate the challenges of operations management, make informed decisions, and contribute meaningfully to the success of their organizations." —Preface
Adult
Text in English
9786214093045 [newsprint]
Production management.
Industrial management.
Operations research.
Operations management / Mary Chris A. Austria, Arjhel Valenton Domingo. - Madaluyong City : Books Atbp. Publishing Corp., c2025. - x, 248 pages : illustrations (black & whtie) ; 25.3 cm.
Includes bibliographical references.
Contents: 1 Introduction to operations management — 2 A view of global operations — 3 Design of goods and services — 4 Managing quality — 5 Process strategy — 6 Location strategy — Layout strategy — 8 Human resources strategy — 9 Supply chain management — 10 Inventory management — 11 Scheduling and maintenance — 12 Special topics in operations management — Reference.
"Operations management lies at the heart of every organization, serving as the backbone that connects planning, production, quality control, and service. From the simplest manufacturing processes to the complexities of global supply chains, the principles of operations management guide decisions that shape organizational success. This book comprehensively explores these principles, offering insights and strategies that apply to a diverse range of industries and organizational contexts.
We begin with an Introduction to Operations Management, presenting an overview of its fundamentals and significance in the service and manufacturing sectors. The field has evolved to adapt to rapidly changing markets, technological advancements, and the demand for sustainable practices. This section aims to establish a foundational understanding of the critical tools and concepts for managing operations efficiently.
In A Global View of Operations, we broaden the perspective to consider how organizations operate across borders and adapt to varied market dynamics. This chapter highlights how cultural, economic, and political factors influence operations on a global scale, shaping strategies for production, supply chain management, and workforce planning.
The following chapters delve into the 10 Decision Areas of Operations Management. Here, we systematically examine each critical decision area contributing to an organization's operational success. These chapters cover:
1. Design of Goods and Services - A key factor in determining product value and customer satisfaction.
2. Managing Quality - Strategies to ensure product consistency, meet standards, and enhance reputation.
3. Process Strategy Planning and organizing the steps required to produce products and services.
4. Location Strategy - Choosing optimal locations to minimize costs and maximize reach.
5. Layout Strategy - Designing efficient workspaces for streamlined operations.
6. Human Resource Strategy - Building a workforce that aligns with operational needs and organizational goals.
7. Supply Chain Management - Integrating suppliers, production, and distribution to ensure smooth operations.
8. Inventory Management - Balancing stock levels to meet demand without excessive cost.
9. Scheduling - Managing time efficiently to optimize productivity.
10. Maintenance - Ensuring that equipment and facilities remain in peak operating condition.
The book concludes with Special Topics in Operations Management, which addresses current issues vital to today's organizations, focusing on Environmental Management Systems (EMS) and Project Management.
We hope this book serves as a guide for both students and professionals. With the insights and strategies presented here, readers will be well-equipped to navigate the challenges of operations management, make informed decisions, and contribute meaningfully to the success of their organizations." —Preface
Adult
Text in English
9786214093045 [newsprint]
Production management.
Industrial management.
Operations research.