Bly, Robert W.
The encyclopedia of business letters, fax memos, and e-mail / Robert W. Bly - Franklin Lakes,New Jersy : Career Press, c2001 - 286 pages ; 26 cm.
Includes index.
Includes index
Contents: Chapter 1: Quick tips for better business writing -- Chapter 2: Rules for business letters, faxes, memos, and e-mail -- Chapter 3: Cover letters, resumes, and other hiring letters -- Chapter 4: Corresponding with colleagues -- Chapter 5: Corresponding with vendors -- Chapter 6: Corresponding with employees and employers -- Chapter 7: Letters to get, keep, and satisfy customers -- Chapter 8: Business and consumer complaints and requests -- Chapter 9: Credit and collection letters -- Chapter 10: Sales letters -- Chapter 11: Direct marketing letters
English
1564143759 [newsprint]
98045170
Commercial correspondence.
Memorandums.
Facsimile transmission.
The encyclopedia of business letters, fax memos, and e-mail / Robert W. Bly - Franklin Lakes,New Jersy : Career Press, c2001 - 286 pages ; 26 cm.
Includes index.
Includes index
Contents: Chapter 1: Quick tips for better business writing -- Chapter 2: Rules for business letters, faxes, memos, and e-mail -- Chapter 3: Cover letters, resumes, and other hiring letters -- Chapter 4: Corresponding with colleagues -- Chapter 5: Corresponding with vendors -- Chapter 6: Corresponding with employees and employers -- Chapter 7: Letters to get, keep, and satisfy customers -- Chapter 8: Business and consumer complaints and requests -- Chapter 9: Credit and collection letters -- Chapter 10: Sales letters -- Chapter 11: Direct marketing letters
English
1564143759 [newsprint]
98045170
Commercial correspondence.
Memorandums.
Facsimile transmission.