Hawkins, Del I.

Consumer behavior : building marketing strategy / Del I. Hawkins, David L. Mothersbaugh. - Eleventh edition - Boston : McGraw-Hill Irwin, c2010 - xxii, 778 pages : illustrations ; 27 cm. + 1 CD-ROM (4 3/4 in.)

CD Supplementary: Consumer behavior : building marketing strategy

Includes bibliographical references and index.

Contents: Part one Consumer behavior and marketing strategy -- Part two External influences -- Part three Internal influences -- Part four Consumer decision process -- Part five Organizations as consumers -- Part six Consumer behavior and marketing regulation


English

9780070171008 [papaerback]

2008044958


Consumer behavior--United States.
Market surveys--United States.
Consumer behavior--United States--Case studies.


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