Walker, John R.

Introduction to hospitality / John R. Walker. - Third edition. - Upper Saddle River, New Jersey : Prentice Hall, c2002. - xxiv, 600 pages : illustrations ;

Includes glossary and index.

Contents: Chapter 1. Introduction -- Chapter 2. Tourism -- Chapter 3. The hotel business: development and classification -- Chapter 4. Hotel and rooms division operation -- Chapter 5. Hotel operations: food and beverage division -- Chapter 6. The culinary arts and restaurant business: development and classification -- Chapter 7. Restaurant operations -- Chapter 8. Managed services -- Chapter 9. Beverages -- Chapter 10. Recreation and leisure -- Chapter 11. The gaming entertainment industry -- Chapter 12. Meetings, conventions, and expositions -- Chapter 13. Marketing, human resources, and culture -- Chapter 14. Leadership and management.


English

9814119164 [newsprint]


Hospitality industry--Management.

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