Syratt, Gwenda.
Manual of travel agency practice / Gwenda Syratt. - Second edition. - Oxford ; Boston : Butterworth-Heinemann, c1995. - viii, 259 pages : illustration, maps ; 25 cm.
Includes index.
Contents: 1 Introduction -- 2 Package and group tours -- 3 Holiday centers and special interest holidays -- 4 Hotels, theatres and bargain breaks -- 5 Coaching and incoming tourism -- 6 Car rental -- 7 Car ferries -- 8 British and continental rail and motor rail -- 9 Cruising -- 10 Airline reservations -- 11 Insurance -- 12 Handling cash and cheques -- 13 Skills -- 14 business letters -- 15 Business travel -- 16 Handling compliants -- 17 Travel agency systems, finance and planning.
English
075062163X [paperback]
94039184
Travel agents--Handbooks, manuals, etc.
Manual of travel agency practice / Gwenda Syratt. - Second edition. - Oxford ; Boston : Butterworth-Heinemann, c1995. - viii, 259 pages : illustration, maps ; 25 cm.
Includes index.
Contents: 1 Introduction -- 2 Package and group tours -- 3 Holiday centers and special interest holidays -- 4 Hotels, theatres and bargain breaks -- 5 Coaching and incoming tourism -- 6 Car rental -- 7 Car ferries -- 8 British and continental rail and motor rail -- 9 Cruising -- 10 Airline reservations -- 11 Insurance -- 12 Handling cash and cheques -- 13 Skills -- 14 business letters -- 15 Business travel -- 16 Handling compliants -- 17 Travel agency systems, finance and planning.
English
075062163X [paperback]
94039184
Travel agents--Handbooks, manuals, etc.