Raghubalan, G.
Hotel housekeeping : operations and management / G. Raghubalan, Smritee Raghubalan. - Second Edition. - New Delhi : Oxford University Press, c2009. - xii, 732 pages : illustrations (some color) ; 25 cm. - Oxford higher education . - Oxford higher education. .
Accompanying DVD contains videos and color plates to accompanying the text.
Includes bibliographical references and index.
Contents: 1. The hotel industry - an overview -- 2. The housekeeping department -- 3. Managing housekeeping personnel -- 4. Contracts and outsourcing -- 5. Planning housekeeping operations -- 6. Daily routines and systems -- 7. Housekeeping inventories -- 8. Composition, care and cleaning of different surfaces -- 9. Hotel guestrooms -- 10. Standard contents of a guestroom -- 11. Cleaning guestrooms -- 12. Cleaning public areas -- 13. Supervision in housekeeping -- 14. Housekeeping control desk -- 15. Budgeting for housekeeping expenses -- 16. Textiles -- 17. Linen and laundry operations -- 18. Uniforms -- 19. Sewing room -- 20. Safety and security -- 21. Ergonomics in housekeeping -- 22. Pest control and waste disposal -- 23. Internal environment -- 24. Interior designing -- 25. Interior decoration -- 26. Hotel renovation -- 27. Flower arrangement -- 28. Horticulture -- 29. Ecotels -- 30. New property operations -- 31. Changing trends in housekeeping.
English
9780198061090 [paperback]
2010484193
Hotel housekeeping.
Hotel housekeeping : operations and management / G. Raghubalan, Smritee Raghubalan. - Second Edition. - New Delhi : Oxford University Press, c2009. - xii, 732 pages : illustrations (some color) ; 25 cm. - Oxford higher education . - Oxford higher education. .
Accompanying DVD contains videos and color plates to accompanying the text.
Includes bibliographical references and index.
Contents: 1. The hotel industry - an overview -- 2. The housekeeping department -- 3. Managing housekeeping personnel -- 4. Contracts and outsourcing -- 5. Planning housekeeping operations -- 6. Daily routines and systems -- 7. Housekeeping inventories -- 8. Composition, care and cleaning of different surfaces -- 9. Hotel guestrooms -- 10. Standard contents of a guestroom -- 11. Cleaning guestrooms -- 12. Cleaning public areas -- 13. Supervision in housekeeping -- 14. Housekeeping control desk -- 15. Budgeting for housekeeping expenses -- 16. Textiles -- 17. Linen and laundry operations -- 18. Uniforms -- 19. Sewing room -- 20. Safety and security -- 21. Ergonomics in housekeeping -- 22. Pest control and waste disposal -- 23. Internal environment -- 24. Interior designing -- 25. Interior decoration -- 26. Hotel renovation -- 27. Flower arrangement -- 28. Horticulture -- 29. Ecotels -- 30. New property operations -- 31. Changing trends in housekeeping.
English
9780198061090 [paperback]
2010484193
Hotel housekeeping.