Ferguson, Courtney.

Open for business! : how to write letters that get results / by Courtney Ferguson. - London : McGraw-Hill, c2001. - viii, 198 pages : illustration ; 25 cm.

Includes bibliographical references and index.

Contents: 1 Information and preparation before inspiration -- 2 The five-minute outline that works wonders -- 3 Get to the point, develop it - then move on -- 4 Respect -- 5 Be yourself on paper!-- 6 The three keys -- 7 Sense appeal -- 8 Brain appeal -- 9 Make your headlines shine! -- 10 Five safety checks -- 11 say goodbye on a high! -- 12 Your writer's toolbag -- 13 Be a ruthless editor! -- 14 Presentation skills -- 15 What about your envelope? -- 16 What about your reply advice? -- 17 E-mail opportunities -- 18 Double check! -- 19 The big creative picture -- 20 Tricky bits! -- 21 Question time.


English

0077097696 [paperback]


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