| 000 -LEADER |
|---|
| fixed length control field |
01357nam a22003377a 4500 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20230824094648.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
230823b |||||||| |||| 00| 0 eng d |
| 040 ## - CATALOGING SOURCE |
|---|
| Original cataloging agency |
University of Cebu - Banilad |
| Transcribing agency |
University of Cebu - Banilad |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Coca, Arkhen James |
| Relator term |
author. |
| 245 ## - TITLE STATEMENT |
|---|
| Title |
Guest satisfaction in a hotel in Central Bloc IT Park Cebu City / |
| Statement of responsibility, etc |
Alannah Joy Marie Sabandal, Arkhen James Coca, Erah Mae Orcales, Joseph Osiris Mole |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
|---|
| Place of publication, distribution, etc |
Cebu City, Philippines : |
| Name of publisher, distributor, etc |
University of Cebu - Banilad, |
| Date of publication, distribution, etc |
c2022 |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
ii, 86 pages : |
| Other physical details |
color illustration ; |
| 336 ## - CONTENT TYPE |
|---|
| Source |
rdacontent |
| Content type term |
text |
| 337 ## - MEDIA TYPE |
|---|
| Source |
rdamedia |
| Media type term |
unmediated |
| 338 ## - CARRIER TYPE |
|---|
| Source |
rdacarrier |
| Carrier type |
volume |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE |
|---|
| Bibliography, etc |
Includes references. |
| 505 ## - FORMATTED CONTENTS NOTE |
|---|
| Formatted contents note |
Chapter 1 The problem and its scope -- Chapter 2 Presentations, analysis, and interpretation of data -- Chapter 3 Summary, findings, conclusion and recommendations. |
| 541 ## - IMMEDIATE SOURCE OF ACQUISITION NOTE |
|---|
| Deans/Chairperson |
Osorno, Rene |
| Department |
College of Hospitality Management |
| Subject Category |
HRM |
| 546 ## - LANGUAGE NOTE |
|---|
| Language note |
English |
| 653 ## - INDEX TERM--UNCONTROLLED |
|---|
| Uncontrolled term |
Guest satisfaction |
| 653 ## - INDEX TERM--UNCONTROLLED |
|---|
| Uncontrolled term |
Customer loyalty |
| 653 ## - INDEX TERM--UNCONTROLLED |
|---|
| Uncontrolled term |
Service quality |
| 653 ## - INDEX TERM--UNCONTROLLED |
|---|
| Uncontrolled term |
Cebu city |
| 700 ## - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Sabandal, Alannah Joy Marie |
| Relator term |
author. |
| 700 ## - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Orcales, Erah Mae |
| Relator term |
author. |
| 700 ## - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Mole, Joseph Osiris |
| Relator term |
author. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Source of classification or shelving scheme |
|
| Type of record |
Periodicals |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) |
|---|
| Encoded by |
Argenette [new] |
| Date encoded |
08/23/2023 |
