The challenger customer : (Record no. 13748)

000 -LEADER
fixed length control field 04166nam a22003977a 4500
003 - CONTROL NUMBER IDENTIFIER
control field OSt
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20250711101926.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 160208t20152015nyuad||| |||| 00| 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9781591848158 [hardbound]
040 ## - CATALOGING SOURCE
Original cataloging agency University of Cebu-Banilad
Transcribing agency University of Cebu-Banilad
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Edition number 23
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Adamson, Brent,
Relator term author.
245 ## - TITLE STATEMENT
Title The challenger customer :
Remainder of title selling to the hidden influencer who can multiply your results /
Statement of responsibility, etc Brent Adamson, Matthew Dixon, Pat Spenner, and Nick Toman.
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc New York :
Name of publisher, distributor, etc Portfolio/Penguin,
Date of publication, distribution, etc c2015.
300 ## - PHYSICAL DESCRIPTION
Extent xiii, 268 pages :
Other physical details illustrations (black and white) ;
Dimensions 24 cm.
336 ## - CONTENT TYPE
Source rdacontent
Content type term text
337 ## - MEDIA TYPE
Source rdamedia
Media type term unmediated
338 ## - CARRIER TYPE
Source rdacarrier
Carrier type volume
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc Includes index.
505 ## - FORMATTED CONTENTS NOTE
Formatted contents note Contents: Introduction: the hardest part of selling solutions -- The dark side of customer consensus -- The mobilizer -- The art of unteaching -- Building commercial insight -- Commercial insight in action -- Teaching mobilizers where they learn -- Two types of tailoring -- Taking control of consensus creation -- Making collective learning happen -- Shifting to a challenger commercial model: implications and implementation lessons.
520 ## - SUMMARY, ETC.
Summary, etc "Four years ago, the bestselling authors of The Challenger Sale overturned decades of conventional wisdom with a bold new approach to sales. Now their latest research reveals something even more surprising: Being a Challenger seller isn’t enough. Your success or failure also depends on who you challenge.<br/><br/>Picture your ideal customer: friendly, eager to meet, ready to coach you through the sale and champion your products and services across the organization. It turns out that’s the last person you need.<br/><br/>Most marketing and sales teams go after low-hanging fruit: buyers who are eager and have clearly articulated needs. That’s simply human nature; it’s much easier to build a relationship with someone who always makes time for you, engages with your content, and listens attentively. But according to brand-new CEB research—based on data from thousands of B2B marketers, sellers, and buyers around the world—the highest-performing teams focus their time on potential customers who are far more skeptical, far less interested in meeting, and ultimately agnostic as to who wins the deal. How could this be?<br/><br/>The authors of The Challenger Customer reveal that high-performing B2B teams grasp something that their average-performing peers don’t: Now that big, complex deals increasingly require consensus among a wide range of players across the organization, the limiting factor is rarely the salesperson’s inability to get an individual stakeholder to agree to a solution. More often it’s that the stakeholders inside the company can’t even agree with one another about what the problem is.<br/><br/>It turns out only a very specific type of customer stakeholder has the credibility, persuasive skill, and will to effectively challenge his or her colleagues to pursue anything more ambitious than the status quo. These customers get deals to the finish line far more often than friendlier stakeholders who seem so receptive at first. In other words, Challenger sellers do best when they target Challenger customers.<br/><br/>The Challenger Customer unveils research-based tools that will help you distinguish the "Talkers" from the "Mobilizers" in any organization. It also provides a blueprint for finding them, engaging them with disruptive insight, and equipping them to effectively challenge their own organization." --Provided by the publisher
521 ## - TARGET AUDIENCE NOTE
Target audience note Adult
541 ## - IMMEDIATE SOURCE OF ACQUISITION NOTE
Deans/Chairperson Biore, Christopher
Department College of Business and Accountancy
Subject Category Business / Management
546 ## - LANGUAGE NOTE
Language note Text in English
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Sales management.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Selling.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Customer relations.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Customer relations.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Sales management.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Selling.
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Dixon, Matthew,
Dates associated with a name 1972-
Relator term author.
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Spenner, Pat,
Relator term author.
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Toman, Nick,
Relator term author. v
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme
Type of record Book
998 ## - LOCAL CONTROL INFORMATION (RLIN)
Encoded by Janna [new]
Date encoded 07/11/2025
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Library Location Other Library Location Shelving location Date acquired Source of Acquisition Cost, normal purchase price Total Checkouts Full call number Barcode Date last seen Price effective from Koha item type
          College Library UCBL_MAIN Subject Reference 11/07/2025 Big Bad Wolf 230.00   658.85 Ad19 2015 3UCBL000025770 11/07/2025 11/07/2025 Subject Reference

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