| 000 -LEADER |
|---|
| fixed length control field |
03051nam a22003497a 4500 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20251201111458.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
251007b |||||||| |||| 00| 0 eng d |
| 040 ## - CATALOGING SOURCE |
|---|
| Original cataloging agency |
University of Cebu-Banilad |
| Transcribing agency |
University of Cebu-Banilad |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Collantes, Angeline G., |
| Relator term |
author. |
| 245 ## - TITLE STATEMENT |
|---|
| Title |
The level of employee performance in selected four-star hotels in Cebu City / |
| Statement of responsibility, etc |
Vincent O. Alterado, Jelly Marie T. Baynosa, Kris Ivy Marie Billiones, Angeline G. Collantes, and Jingky C. Echavia. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
|---|
| Place of publication, distribution, etc |
Cebu City, Philippines : |
| Name of publisher, distributor, etc |
University of Cebu-Banilad, |
| Date of publication, distribution, etc |
c2024. |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
xii,116 pages : |
| Other physical details |
colored illustration ; |
| Dimensions |
11 cm. |
| 336 ## - CONTENT TYPE |
|---|
| Source |
rdacontent |
| Content type term |
text |
| 337 ## - MEDIA TYPE |
|---|
| Source |
rdamedia |
| Media type term |
unmediated |
| 338 ## - CARRIER TYPE |
|---|
| Source |
rdacarrier |
| Carrier type |
volume |
| 520 ## - SUMMARY, ETC. |
|---|
| Summary, etc |
"Employee performance is one of the significant determinants of success in the hospitality industry. As noted by Zhang (2020), the growth of a particular hotel depends on service quality, which in turn is dependent on the employees' performance; it directly affects service quality and organizational outcomes. This study explores how department assignment and tenure impact employee performance at Seda Ayala Center Cebu. With this research, thirty-three rank-and-file employees have studied how these variables impact their performance to gain actionable insights on improving workforce effectiveness and service quality within the hotel context.<br/><br/>The study employed a descriptive-correlational methodology utilizing secondary data gathered from Seda's existing Performance Development Review forms. This approach enabled the researchers to assess three key performance indicators: fulfillment of the company's vision, mission, and values, performance of assigned tasks, and compliance with rules and regulations.<br/><br/>The findings were highly correlated with department assignment and employee performance, as shown by a p-value of 0.0298 and a Cramer's V of about 0.770, showing a significant variation in performance between departments. Further, the longer the employee tenure, the more positively it influences performance, showing that experienced employees are better at achieving organizational objectives. In this regard, a proposed Employee Intervention Scheme includes tailored training sessions, regular performance evaluations, and mentorship programs to enhance employee engagement and service quality, thus contributing to the hotel's continued growth." --Abstract |
| 521 ## - TARGET AUDIENCE NOTE |
|---|
| Target audience note |
Adult |
| 541 ## - IMMEDIATE SOURCE OF ACQUISITION NOTE |
|---|
| Deans/Chairperson |
Biore, Christopher |
| Department |
College of Business and Accountancy |
| Subject Category |
Business / Management |
| 546 ## - LANGUAGE NOTE |
|---|
| Language note |
Text in English |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Human resource management. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Employee performance. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Secondary data. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
4-star hotel |
| Geographic subdivision |
Cebu City. |
| 700 ## - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Alterado, Vincent O., |
| Relator term |
author. |
| 700 ## - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Baynosa, Jelly Marie T., |
| Relator term |
author. |
| 700 ## - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Billones, Kris Ivy Marie, |
| Relator term |
author. |
| 700 ## - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Echavia, Jingky C., |
| Relator term |
author. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Source of classification or shelving scheme |
|
| Type of record |
Thesis |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) |
|---|
| Encoded by |
Janna [new] |
| Date encoded |
10/07/2025 |
