| 000 -LEADER |
|---|
| fixed length control field |
02866nam a22003617a 4500 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20260106164829.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
251218s2012 si a||||r|||| 001 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
9789814369879 [paperback] |
| 040 ## - CATALOGING SOURCE |
|---|
| Original cataloging agency |
University of Cebu-Banilad |
| Transcribing agency |
University of Cebu-Banilad |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Evans, James R., |
| Relator term |
author. |
| 245 ## - TITLE STATEMENT |
|---|
| Title |
Understanding total quality management / |
| Statement of responsibility, etc |
James R. Evans, William M. Lindsay. |
| 250 ## - EDITION STATEMENT |
|---|
| Edition statement |
Second edition. |
| Remainder of edition statement |
Philippine edition. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
|---|
| Place of publication, distribution, etc |
Singapore : |
| Name of publisher, distributor, etc |
Cengage Learning Asia Pte Ltd, |
| Date of publication, distribution, etc |
c2012. |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
827 pages : |
| Other physical details |
illustrations (black and white) ; |
| Dimensions |
23 cm. |
| 336 ## - CONTENT TYPE |
|---|
| Source |
rdacontent |
| Content type term |
text |
| 337 ## - MEDIA TYPE |
|---|
| Source |
rdamedia |
| Media type term |
unmediated |
| 338 ## - CARRIER TYPE |
|---|
| Source |
rdacarrier |
| Carrier type |
volume |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE |
|---|
| Bibliography, etc |
Includes bibliographical references and index. |
| 505 0# - FORMATTED CONTENTS NOTE |
|---|
| Formatted contents note |
Part I: The quality system -- Chapter 1: Introduction -- Chapter 2: Total quality in organizations -- Chapter 3: Philosophies and frameworks -- Part 2: The management system -- Chapter 4: Leadership and strategic planning -- Chapter 5: Focusing on customers -- Chapter 6: High performance workforce management -- Chapter 7: Process management -- Chapter 8: Performance measurement and information management -- Chapter 9: Building and sustaining performance excellence in organizations -- Part 3: Six sigma and the technical system -- Chapter 10: Statistical thinking and applications -- Chapter 11: Six sigma and process improvement -- Chapter 12: Design for qualty and product excellence -- Chapter 13: Statistical process control. |
| 520 ## - SUMMARY, ETC. |
|---|
| Summary, etc |
"This edition of Understanding Total Quality Management continues to embrace the fundamental principles, criteria, and historical foundations of total quality, while providing a foundation for understanding and applying technical tools. In an effort to provide the best coverage and continue to be a leader in the field, we have made several significant changes to the organization of some of the material in this edition. This was done to eliminate some redundancy and improve the logical flow and topical coverage of the material. Specifically, we have consolidated topics in process management, process improvement tools, and quality in product design into new chapters; have expanded the strategic focus on performance excellence into a separate chapter; and have integrated leadership with building and sustaining high-performance organizations." -- Provided by the publisher |
| 521 ## - TARGET AUDIENCE NOTE |
|---|
| Target audience note |
Adult |
| 541 ## - IMMEDIATE SOURCE OF ACQUISITION NOTE |
|---|
| Deans/Chairperson |
Biore, Christopher |
| Department |
College of Business and Accountancy |
| Subject Category |
Business / Management |
| 546 ## - LANGUAGE NOTE |
|---|
| Language note |
Text in English |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Quality control. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Total quality management. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Quality assurance. |
| 700 ## - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Lindsay, William M., |
| Relator term |
author. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Source of classification or shelving scheme |
|
| Type of record |
Book |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) |
|---|
| Encoded by |
adryann[new] |
| Date encoded |
12/18/2025 |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) |
|---|
| Encoded by |
Janna [new] |
| Date encoded |
01/06/2026 |
