| 000 -LEADER |
|---|
| fixed length control field |
03310nam a22003617a 4500 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20260202090453.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
251222s20192019ph |||er|||| 001 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
9789814839402 [newsprint] |
| 040 ## - CATALOGING SOURCE |
|---|
| Original cataloging agency |
University of Cebu-Banilad |
| Transcribing agency |
University of Cebu-Banilad |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Evans, James R., |
| Relator term |
author. |
| 245 ## - TITLE STATEMENT |
|---|
| Title |
Quality and performance excellence / |
| Statement of responsibility, etc |
James R. Evans. |
| 250 ## - EDITION STATEMENT |
|---|
| Edition statement |
Eighth edition ; Philippine edition. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
|---|
| Place of publication, distribution, etc |
Taguig City, Philippines : |
| Name of publisher, distributor, etc |
Cengage Learning Asia Pte Ltd, |
| Date of publication, distribution, etc |
c2019. |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
xv, 470 pages : |
| Other physical details |
illustrations (black and white) ; |
| Dimensions |
23 cm. |
| 336 ## - CONTENT TYPE |
|---|
| Source |
rdacontent |
| Content type term |
text |
| 337 ## - MEDIA TYPE |
|---|
| Source |
rdamedia |
| Media type term |
unmediated |
| 338 ## - CARRIER TYPE |
|---|
| Source |
rdacarrier |
| Carrier type |
volume |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE |
|---|
| Bibliography, etc |
Includes bibliographical references and index. |
| 505 0# - FORMATTED CONTENTS NOTE |
|---|
| Formatted contents note |
Part 1 Foundations of quality and performance excellence -- Chapter 1 Introduction to quality and performance excellence -- Chapter 2 Frameworks for quality and performance excellence -- Chapter 3 Tools and techniques for quantity design and control -- Chapter 4 Tools and techniques for quality improvement -- Part 2 Performance excellence, strategy, and organization theory -- Chapter 5 Competitive advantage and strategic management for performance excellence -- Chapter 6 Quality in customer-supplier relationships -- Chapter 7 Designing organizations for performance excellence -- Part 3 Performance excellence and organizational behavior -- Chapter 8 Quality teamwork -- Chapter 9 Engagement, empowerment, and motivation -- Part 4 Leadership and organizational change -- Chapter 10 Leadership for performance excellence -- Chapter 11 Performance excellence and organizational change. |
| 520 ## - SUMMARY, ETC. |
|---|
| Summary, etc |
"The American Society for Quality (ASQ) monitors news items reported in the press. What types of stories to we find? Food safety and toy recalls, health care, the automotive industry, and various product glitches dominate. Indeed, quality—or lack of quality—is a vital issue in everyone's life. That's why this book is relevant and important for today's students and future business leaders, as well as those already in the work-force. Understanding the principles of quality and performance excellence is absolutely essential for new graduates to succeed in today's high competitive business world. <br/><br/>It is difficult for students to learn about these principles on their own, because there are so many different approaches to the topic. Although these approaches are similar, each has its own jargon and acronyms, which makes trying to penetrate the subject for the first time a difficult experience. Furthermore, most books about quality are not written with the needs and experiences of students in mind." --Preface |
| 521 ## - TARGET AUDIENCE NOTE |
|---|
| Target audience note |
Adult |
| 541 ## - IMMEDIATE SOURCE OF ACQUISITION NOTE |
|---|
| Department |
College of Business and Accountancy |
| Subject Category |
Business / Management |
| 541 ## - IMMEDIATE SOURCE OF ACQUISITION NOTE |
|---|
| Source of acquisition |
Donation |
| Deans/Chairperson |
Biore, Christopher |
| Department |
College of Business and Accountancy |
| Subject Category |
Business / Management |
| 541 ## - IMMEDIATE SOURCE OF ACQUISITION NOTE |
|---|
| Source of acquisition |
Donation |
| Deans/Chairperson |
Biore, Christopher |
| Department |
College of Business and Accountancy |
| Subject Category |
Business / Management |
| 546 ## - LANGUAGE NOTE |
|---|
| Language note |
Text in English |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Total quality management. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Source of classification or shelving scheme |
|
| Type of record |
Book |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) |
|---|
| Encoded by |
adryann[new] |
| Date encoded |
12/22/2025 |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) |
|---|
| Encoded by |
Janna [added and edited] |
| Date encoded |
12/23/2025 |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) |
|---|
| Encoded by |
Janna [added] |
| Date encoded |
01/07/2026 |
