| 000 -LEADER |
|---|
| fixed length control field |
03142nam a22003617a 4500 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20260115132002.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
260109s2022 nyua|||er|||| 001 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
9781984659545 [paperback] |
| 040 ## - CATALOGING SOURCE |
|---|
| Original cataloging agency |
University of Cebu-Banilad |
| Transcribing agency |
University of Cebu-Banilad |
| 110 ## - MAIN ENTRY--CORPORATE NAME |
|---|
| Corporate name or jurisdiction name as entry element |
3G E-Learning LLC, USA, |
| Relator term |
authored and edited by. |
| 245 ## - TITLE STATEMENT |
|---|
| Title |
Multicultural diversity in workplace for tourism professionals / |
| Statement of responsibility, etc |
authored and edited by 3G E-Learning LLC, USA. |
| 250 ## - EDITION STATEMENT |
|---|
| Edition statement |
2nd edition. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
|---|
| Place of publication, distribution, etc |
New York, NY : |
| Name of publisher, distributor, etc |
3G E-Learning, |
| Date of publication, distribution, etc |
c2022. |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
xvii, 485 pages : |
| Other physical details |
color illustrations ; |
| Dimensions |
26 cm. |
| 336 ## - CONTENT TYPE |
|---|
| Source |
rdacontent |
| Content type term |
text |
| 337 ## - MEDIA TYPE |
|---|
| Source |
rdamedia |
| Media type term |
unmediated |
| 338 ## - CARRIER TYPE |
|---|
| Source |
rdacarrier |
| Carrier type |
volume |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE |
|---|
| Bibliography, etc |
Includes bibliographical references and index. |
| 505 0# - FORMATTED CONTENTS NOTE |
|---|
| Formatted contents note |
Chapter 1 Globalization, Tourism and culture -- Chapter 2 Cultural Diversity in Tourism -- Chapter 3 Intercultural communication in Tourism -- Chapter 4 Cultural Influences on Intercultural communication and Social Interaction -- Chapter 5 Human Behavior -- Chapter 6 Consumer Buying Behavior -- Chapter 7 Race and Diversity in the Workplace -- Chapter 8 Gender Diversity in the Workplace -- Chapter 9 Ethnic Diversity in the Workplace -- Chapter 10 Management and Leadership and Leadership in Workplace Diversity -- Index. |
| 520 ## - SUMMARY, ETC. |
|---|
| Summary, etc |
"Culture is what shapes us, it is the reason we have certain beliefs, influences how we behave, and is what gives us our identity. Cultural diversity is the representation of different cultural and ethnic groups in society. When talking about Cultural diversity in the workplace, it is the inclusion of employees from different backgrounds, different races, different sexual orientations and different political views. The hospitality and tourism industry has seen an increase in organizations operating internationally, bringing people from diverse cultural backgrounds together. Hospitality and tourism present a unique opportunity to understand new cultural experiences for both employees and the tourists. It is important for the personnel to understand and appreciate different cultures to enhance the nature of their interactions with tourists of different cultures, religions, races, creeds, creeds, colors, ages, genders, and sexual orientations. It is for this reason that businesses playing their trade in this industry must endeavor to train their personnel to appreciate and accommodate people from diverse backgrounds around the world. As such, workplace diversity not only facilitates easy understanding of different cultural, social and economic perspectives but also enhances the delivery of satisfactory services through communication and observation." --Provided by the publisher |
| 521 ## - TARGET AUDIENCE NOTE |
|---|
| Target audience note |
Adult |
| 541 ## - IMMEDIATE SOURCE OF ACQUISITION NOTE |
|---|
| Deans/Chairperson |
Lopez, Edilyn |
| Department |
College of Tourism Management |
| Subject Category |
Tourism |
| 546 ## - LANGUAGE NOTE |
|---|
| Language note |
Text in English |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Diversity in the workplace. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Tourism. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Hospitality. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Travel and tourism. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Source of classification or shelving scheme |
|
| Type of record |
Book |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) |
|---|
| Encoded by |
adryann[new] |
| Date encoded |
01/09/2026 |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) |
|---|
| Encoded by |
Janna [edited] |
| Date encoded |
01/14/2026 |
