| 000 -LEADER |
|---|
| fixed length control field |
02852nam a22003137a 4500 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20260204112259.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
260130t20082011acaa|||er|||| 001 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
9780538452601 [paperback] |
| 040 ## - CATALOGING SOURCE |
|---|
| Original cataloging agency |
University of Cebu-Banilad |
| Transcribing agency |
University of Cebu-Banilad |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Evans, James R., |
| Relator term |
author. |
| 245 ## - TITLE STATEMENT |
|---|
| Title |
The management and control of quality / |
| Statement of responsibility, etc |
by James R. Evans and William M. Lindsay. |
| 250 ## - EDITION STATEMENT |
|---|
| Edition statement |
Eighth edition ; International edition. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
|---|
| Place of publication, distribution, etc |
Australia : |
| Name of publisher, distributor, etc |
South-Western Cengage Learning, |
| Date of publication, distribution, etc |
c2011. |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
xxiii, A-4, B-7, 1-43, 743 pages : |
| Other physical details |
illustrations (black and white) ; |
| Dimensions |
25 cm. |
| 336 ## - CONTENT TYPE |
|---|
| Source |
rdacontent |
| Content type term |
text |
| 337 ## - MEDIA TYPE |
|---|
| Source |
rdamedia |
| Media type term |
unmediated |
| 338 ## - CARRIER TYPE |
|---|
| Source |
rdacarrier |
| Carrier type |
volume |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE |
|---|
| Bibliography, etc |
Includes bibliographical references and index. |
| 505 ## - FORMATTED CONTENTS NOTE |
|---|
| Formatted contents note |
Contents: 1 The quality system -- Chapter 1 Introduction -- Chapter 2 Total quality organizations -- Chapter 3 Philosophies and frameworks -- 2 The management system -- Chapter 4 Leadership and strategic planning -- Chapter 5 Focusing on customers -- Chapter 6 High performance workforce management -- Chapter 7 Process management -- Chapter 8 Performance measurement and information management -- Chapter 9 Building and sustaining performance excellence in organizations -- 3 Six Sigma and the technical system -- Chapter 10 Statistical thinking and applications -- Chapter 11 Six sigma and process improvement -- Chapter 12 Design for quality and product excellence -- Chapter 13 Statistical process control. <br/> |
| 520 ## - SUMMARY, ETC. |
|---|
| Summary, etc |
"Prepare for success in quality management today with this leading text that focuses on the fundamental principles of total quality and emphasizes high-performance management practices, such as those reflected in the Baldrige Criteria.<br/><br/>These authors are experienced leaders in the fields of performance management and quality.<br/><br/>Look no further for the definitive resource for coverage of ISO 9000 certification, Six Sigma, and the U.S.<br/><br/>Malcolm Baldrige National Quality Award standards. A wealth of current examples from leading organizations throughout the world reflects quality as they emphasize the practical aspects of the book's managerial focus and pertinent technical topics.<br/><br/>You can efficiently prepare to become an ASQ Certified Quality Manager, as this edition covers most of the Body of Knowledge required for ASQ certification.<br/><br/>It's everything you need, now and throughout your career, to ensure quality management success." --Provided by the publisher |
| 521 ## - TARGET AUDIENCE NOTE |
|---|
| Target audience note |
Adult |
| 541 ## - IMMEDIATE SOURCE OF ACQUISITION NOTE |
|---|
| Source of acquisition |
Donation |
| Deans/Chairperson |
Biore, Christopher |
| Department |
College of Business and Accountancy |
| Subject Category |
Business / Management |
| 546 ## - LANGUAGE NOTE |
|---|
| Language note |
Text in English |
| 700 ## - ADDED ENTRY--PERSONAL NAME |
|---|
| Relator code |
Lindsay, William M., |
| Relator term |
author. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Source of classification or shelving scheme |
|
| Type of record |
Book |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) |
|---|
| Encoded by |
Janna [new] |
| Date encoded |
01/30/2026 |
