| 000 -LEADER |
|---|
| fixed length control field |
03238nam a22002897a 4500 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20260610115111.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
260314b |||||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
9781774698570 [hardbound] |
| 040 ## - CATALOGING SOURCE |
|---|
| Original cataloging agency |
University of Cebu-Banilad |
| Transcribing agency |
University of Cebu-Banilad |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Kalacas, Maria Rellie B., |
| Relator term |
author. |
| 245 ## - TITLE STATEMENT |
|---|
| Title |
A guide to lodging service provision in the hospitality sector / |
| Statement of responsibility, etc |
Maria Rellie B. Kalacas. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
|---|
| Place of publication, distribution, etc |
Shoreacres Road Burlington, Canada : |
| Name of publisher, distributor, etc |
Society Publishing, |
| Date of publication, distribution, etc |
c2024. |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
xvi, 238 pages : |
| Other physical details |
colored illustrations ; |
| Dimensions |
23.4 cm. |
| 336 ## - CONTENT TYPE |
|---|
| Source |
rdacontent |
| Content type term |
text |
| 337 ## - MEDIA TYPE |
|---|
| Source |
rdamedia |
| Media type term |
unmediated |
| 338 ## - CARRIER TYPE |
|---|
| Source |
rdacarrier |
| Carrier type |
volume |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE |
|---|
| Bibliography, etc |
Includes bibliographical reference and index. |
| 505 0# - FORMATTED CONTENTS NOTE |
|---|
| Formatted contents note |
Chapter 1 Components of the hospitality industry — Chapter 2 Classification of hotels in hospitality sector — Chapter 3 Lodging as an integral component of the tourism industry — Chapter 4 Travel motives and accommodation selection — Chapter 5 Demand for lodging services in hospitality sector — Chapter 6 Organizations and management of lodging services in the hospitality sector — Chapter 7 Factors influencing pricing in hotel accommodation — Chapter 8 Quality customer service in lodging services — Chapter 9 Food service activities in lodging services — Chapter 10 Current challenges in lodging services — Reference — Index. |
| 520 ## - SUMMARY, ETC. |
|---|
| Summary, etc |
"The provision of hospitality service encompasses all aspects of employee assistance that allow customers to make informed decisions.<br/><br/>As a result, hotels are making greater efforts to provide their customers with a positive experience.<br/><br/>This volume argues that procedures are the fundamental aspect of services.<br/><br/>They provide customers with valuable service knowledge by demonstrating how service operating systems work in series and technique.<br/><br/>Furthermore, clients themselves are a fundamental piece of the business.<br/><br/>Thus, inadequately designed procedures are damaging to hospitality staff prompting low-quality service delivery and disillusionment.<br/><br/>The travel industry can't succeed without hospitality since tourists need facilities to live in while on their journeys.<br/><br/>Tourists are the ones who are served in hospitality.<br/><br/>Most tourists are from different nations, so they have unique genders, interests, and needs.<br/><br/>They perhaps likewise pay considerable cash so they require great services from hospitality and where they visit.<br/><br/>They additionally should be handled with care. As a result, hospitality providers must ensure that tourists are pleased with their services.<br/><br/>One of the significant factors in hospitality is the supply of quality food for consumer meals. In addition, in order to ensure that visitors feel at ease throughout their journey, hospitality establishments need to provide customers with convenient means of transportation, such as bus or taxi, to access various destinations." —Provided by the publisher |
| 521 ## - TARGET AUDIENCE NOTE |
|---|
| Target audience note |
Adult |
| 541 ## - IMMEDIATE SOURCE OF ACQUISITION NOTE |
|---|
| Source of acquisition |
Purchased |
| Deans/Chairperson |
Osorno, Rene |
| Department |
College of Hospitality Management |
| Subject Category |
Hospitality Management |
| 546 ## - LANGUAGE NOTE |
|---|
| Language note |
Text in English |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Source of classification or shelving scheme |
|
| Type of record |
Book |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) |
|---|
| Encoded by |
Gian [new] |
| Date encoded |
03/14/2026 |
