| 000 -LEADER |
| fixed length control field |
02542nam a22003017a 4500 |
| 003 - CONTROL NUMBER IDENTIFIER |
| control field |
OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
| control field |
20260321094156.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
| fixed length control field |
260319s20212021 a|||er|||| 001 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
| International Standard Book Number |
9786203409628 [paperback] |
| 040 ## - CATALOGING SOURCE |
| Original cataloging agency |
University of Cebu-Banilad |
| Transcribing agency |
University of Cebu-Banilad |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
| Personal name |
Sharma, Shailja, |
| Relator term |
author. |
| 245 ## - TITLE STATEMENT |
| Title |
Tour guiding: |
| Remainder of title |
understanding the roles of tour guides / |
| Statement of responsibility, etc |
by Shailja Sharma. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
| Place of publication, distribution, etc |
Mauritius : |
| Name of publisher, distributor, etc |
LAP LAMBERT Academic Publishing, |
| Date of publication, distribution, etc |
c2021. |
| 300 ## - PHYSICAL DESCRIPTION |
| Extent |
xiv, 147 pages : |
| Other physical details |
illustrations (black and white) ; |
| Dimensions |
22 cm. |
| 336 ## - CONTENT TYPE |
| Source |
rdacontent |
| Content type term |
text |
| 337 ## - MEDIA TYPE |
| Source |
rdamedia |
| Media type term |
unmediated |
| 338 ## - CARRIER TYPE |
| Source |
rdacarrier |
| Carrier type |
volume |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE |
| Bibliography, etc |
Includes bibliographical references. |
| 505 0# - FORMATTED CONTENTS NOTE |
| Formatted contents note |
Detailed table of contents — List of tables — List of figures — Preface — Acknowledgement — About the Author — About the book — Chapter 1: Introduction — Chapter 2: Review of literature — Chapter 3: Research Design — Chapter 4: Results and discussions — Chapter 5: Conclusions and recommendations — Bibliography — Annexure. |
| 520 ## - SUMMARY, ETC. |
| Summary, etc |
"This book focuses on the importance of a tour guide who is a vital linkpin in the tourism industry. Being a frontline service provider, a tour guide is responsible for the 'Moments of Truth' faced by the tourists at a destination. A tour guide has a strategic role in facilitating a smooth and a memorable holiday experience for a traveller. He wears different hats at different times. He is not only responsible towards the tourists for providing them with the right information about the attractions in an engaging way on a tour while also entertaining them, but he also carries the onus of fulfilling the multiple expectations of various other stakeholders that he is associated with. Thus, this book emphasises on understanding the role of a tour guide from various stakeholders perspectives especially in the Indian context. These stakeholders may include the travel agent/tour operator for whom the tour guide may be working for; ; the tourists that may include both inbound and domestic tourists; the hoteliers/restaurateurs; tourist officers representing the Government of India; managers of attractions; merchandisers and the tour guides themselves." --Provided by the publisher |
| 521 ## - TARGET AUDIENCE NOTE |
| Target audience note |
Adult |
| 541 ## - IMMEDIATE SOURCE OF ACQUISITION NOTE |
| Source of acquisition |
Purchased |
| Deans/Chairperson |
Lopez, Edilyn |
| Department |
College of Tourism Management |
| Subject Category |
Tourism |
| 546 ## - LANGUAGE NOTE |
| Language note |
Text in English |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
| Topical term or geographic name as entry element |
Tour guide. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
| Source of classification or shelving scheme |
|
| Type of record |
Book |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) |
| Encoded by |
Leslie [new] |
| Date encoded |
03/19/26 |