| 000 -LEADER |
|---|
| fixed length control field |
02385nam a22002897a 4500 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20260327111919.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
260324b |||||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
9798417477317 [paperback] |
| 040 ## - CATALOGING SOURCE |
|---|
| Original cataloging agency |
University of Cebu-Banilad |
| Transcribing agency |
University of Cebu-Banilad |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Narang, Manu, |
| Relator term |
author. |
| 245 ## - TITLE STATEMENT |
|---|
| Title |
Front office operation "insights" / |
| Statement of responsibility, etc |
by Mr. Manu Narang. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
|---|
| Place of publication, distribution, etc |
Las Vegas, NV : |
| Name of publisher, distributor, etc |
Independently published, |
| Date of publication, distribution, etc |
c2025. |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
320 pages : |
| Other physical details |
colored illustrations ; |
| Dimensions |
25 cm. |
| 336 ## - CONTENT TYPE |
|---|
| Source |
rdacontent |
| Content type term |
text |
| 337 ## - MEDIA TYPE |
|---|
| Source |
rdamedia |
| Media type term |
unmediated |
| 338 ## - CARRIER TYPE |
|---|
| Source |
rdacarrier |
| Carrier type |
volume |
| 505 ## - FORMATTED CONTENTS NOTE |
|---|
| Formatted contents note |
Contents: Chapter 1 Introduction to Hotel Industry & Growth of Hotel Industry in India — Chapter 2 Hotel — Chapter 3 Front Office Organization — Chapter 4 Personality Traits of a Good Hotelier — Chapter 5 Hotel Entrance, Lobby & Front Office — Chapter 6 Inter Departmental Communication — Chapter 7 Bell Desk — Chapter 8 Guest Cycle — Chapter 9 Front Officer Accounting — Chapter 10 Inter Departmental Coordination of Front Office with Other Departments of the Hotel — Chapter 11 Budgeting & Yield Management — Chapter 12 Evaluation of Front Office Operations — Chapter 13 Front Office Terminology. |
| 520 ## - SUMMARY, ETC. |
|---|
| Summary, etc |
"Front Office department is a common link between the customers and the business. Every customer centric business needs to have a front office or reception to receive/assist the visitors. Front Office Department is the face and as well as the voice of a business. Many a times it is the first and the last point of contact for any individual. Regardless of the star rating of the hotel or the type, size, location of the hotel, front office is its most visible department. For a business such as hospitality/ service industry, the front office department comes with an aspect of elevating customer experience with the business.<br/>This book key feature is to give an overview of the hospitality industry, and to discusses about the functioning of the different sections of front office operations." —Provided by the Publisher |
| 521 ## - TARGET AUDIENCE NOTE |
|---|
| Target audience note |
Adult |
| 541 ## - IMMEDIATE SOURCE OF ACQUISITION NOTE |
|---|
| Source of acquisition |
Purchased |
| Deans/Chairperson |
Lopez, Edilyn |
| Department |
College of Tourism Management |
| Subject Category |
Tourism |
| 546 ## - LANGUAGE NOTE |
|---|
| Language note |
Text in English |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Front office |
| General subdivision |
elevating customers. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Source of classification or shelving scheme |
|
| Type of record |
Book |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) |
|---|
| Encoded by |
Leslie [new] |
| Date encoded |
03/24/2026 |
