| 000 -LEADER |
|---|
| fixed length control field |
04467nam a22003257a 4500 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20260902100722.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
260902b |||||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
9786214272433 [newsprint] |
| 040 ## - CATALOGING SOURCE |
|---|
| Original cataloging agency |
University of Cebu-Banilad |
| Transcribing agency |
University of Cebu-Banilad |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Camilar-Serrano, Angelita Ong, |
| Relator term |
author. |
| 245 ## - TITLE STATEMENT |
|---|
| Title |
Achieving excellence : |
| Remainder of title |
Integrating total quality management and operations management / |
| Statement of responsibility, etc |
Dr. Angelita Ong Camilar-Serrano Phd-BM, MBA, CMC. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
|---|
| Place of publication, distribution, etc |
Intramuros Manila : |
| Name of publisher, distributor, etc |
Unlimited Books Library Services & Publishing Inc., |
| Date of publication, distribution, etc |
c2025. |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
xii, 154 pages ; |
| Dimensions |
25.1 cm. |
| 336 ## - CONTENT TYPE |
|---|
| Source |
rdacontent |
| Content type term |
text |
| 337 ## - MEDIA TYPE |
|---|
| Source |
rdamedia |
| Media type term |
unmediated |
| 338 ## - CARRIER TYPE |
|---|
| Source |
rdacarrier |
| Carrier type |
volume |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE |
|---|
| Bibliography, etc |
Includes bibliographical references, index. |
| 505 ## - FORMATTED CONTENTS NOTE |
|---|
| Formatted contents note |
Contents: Preface — Acknowledgement — Dedication — Chapter 1 Foundations of TQM and operations management — Chapter 2 Quality management systems and operational efficiency — Chapter 3 Lean manufacturing and six sigma — Chapter 4 Strategic planning and performance measurement — Chapter 5 Supply chain management and quality control — Chapter 6 Technology and innovation in TQM and OM — Chapter 7 Human resources and organizational cultural — Chapter 8 Sustainability and corporate social responsibility — References — Bibliography. |
| 520 ## - SUMMARY, ETC. |
|---|
| Summary, etc |
"In today's fast-paced and competitive business environment, achieving excellence in both quality management and operational efficiency is paramount. The modern marketplace demands not only superior products and services but also seamless, efficient operations that can adapt to rapid changes. This book, "Achieving Excellence: Integrating Total Quality Management and Operations Management," is designed to guide organizations and professionals in their journey toward achieving these twin goals.<br/><br/>This comprehensive guide delves into the historical evolution and foundational principles of Total Quality Management (TQM) and Operations Management (OM). It explores how these disciplines have developed over time and how their core philosophies continue to drive success in diverse industries. At the heart of this exploration is the critical role of leadership. Leaders are the catalysts for instilling a culture of quality and operational excellence, and their commitment is essential for fostering an environment where continuous improvement can thrive..<br/><br/>One of the key areas of focus in this book is the implementation of Quality Management Systems (QMS) and the enhancement of operational efficiency. By examining case studies of successful QMS integration, readers will gain insights into practical applications and the tangible benefits that these systems can bring. Additionally, this book provides a detailed examination of the tools and techniques necessary for continuous improvement in operations, helping organizations streamline their processes and achieve higher levels of performance.<br/><br/>The principles of Lean Manufacturing and Six Sigma are also thoroughly covered. These methodologies are renowned for their effectiveness in reducing waste, improving processes, and enhancing overall quality. By integrating Lean and Six Sigma, organizations can achieve optimal process optimization, driving significant improvements in both quality and efficiency.<br/><br/>Strategic planning and performance measurement are crucial for aligning an organization's objectives with its quality and operational goals. This book offers guidance on developing strategic plans that incorporate TQM and OM principles, along with key performance indicators (KPIs) and the Balanced Scorecard approach, which are essential for tracking and achieving desired outcomes.<br/><br/>Ensuring quality across the supply chain is another vital aspect addressed in this book. Readers will learn about strategies for supplier quality management and the implementation of TQM in logistics and distribution, ensuring that quality is maintained from the initial stages of production to the final delivery of products and services." —Preface |
| 521 ## - TARGET AUDIENCE NOTE |
|---|
| Target audience note |
Adult |
| 541 ## - IMMEDIATE SOURCE OF ACQUISITION NOTE |
|---|
| Source of acquisition |
Purchased |
| Deans/Chairperson |
Biore, Christopher |
| Department |
College of Business and Accountancy |
| Subject Category |
Business / Management |
| 546 ## - LANGUAGE NOTE |
|---|
| Language note |
Text in English |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Total quality management. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Production management. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Quality control. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Source of classification or shelving scheme |
|
| Type of record |
Filipiniana |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) |
|---|
| Encoded by |
Gian [new] |
| Date encoded |
09/02/2026 |
