000 -LEADER |
fixed length control field |
01889cam a22004214a 4500 |
001 - CONTROL NUMBER |
control field |
1213569 |
003 - CONTROL NUMBER IDENTIFIER |
control field |
OSt |
005 - DATE AND TIME OF LATEST TRANSACTION |
control field |
20150926192523.0 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
fixed length control field |
990326s1999 nyu b 001 0 eng |
010 ## - LIBRARY OF CONGRESS CONTROL NUMBER |
LC control number |
99026835 |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
International Standard Book Number |
9814126098 [newsprint] |
040 ## - CATALOGING SOURCE |
Original cataloging agency |
DLC |
Transcribing agency |
University of Cebu - Banilad |
Modifying agency |
DLC |
042 ## - AUTHENTICATION CODE |
Authentication code |
pcc |
082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER |
Edition number |
21 |
100 1# - MAIN ENTRY--PERSONAL NAME |
Personal name |
Peppers, Don. |
245 14 - TITLE STATEMENT |
Title |
The one to one manager : |
Remainder of title |
real-world lessons in customer relationship management / |
Statement of responsibility, etc |
Don Peppers & Martha Rogers. |
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
Place of publication, distribution, etc |
New York : |
Name of publisher, distributor, etc |
Currency/Doubleday, |
Date of publication, distribution, etc |
c2000 |
300 ## - PHYSICAL DESCRIPTION |
Extent |
xix, 268 pages ; |
Dimensions |
20 cm. |
336 ## - CONTENT TYPE |
Source |
rdacontent |
Content type term |
text |
337 ## - MEDIA TYPE |
Source |
rdamedia |
Media type term |
unmediated |
338 ## - CARRIER TYPE |
Source |
rdacarrier |
Carrier type |
volume |
504 ## - BIBLIOGRAPHY, ETC. NOTE |
Bibliography, etc |
Includes bibliographical references and index. |
505 ## - FORMATTED CONTENTS NOTE |
Formatted contents note |
Contents: 1 Trusted agents -- 2 Using the technology -- 3 Organizations, culture and change -- 4 Customer focus -- 5 Culture of service -- 6 Knowing the customer -- 7 Respecting the channel -- 8 Tool makers |
541 ## - IMMEDIATE SOURCE OF ACQUISITION NOTE |
Deans/Chairperson |
|
Department |
|
Subject Category |
BSBA-Marketing Management |
546 ## - LANGUAGE NOTE |
Language note |
English |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name as entry element |
Customer relations |
General subdivision |
Management. |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name as entry element |
Consumers' preferences. |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name as entry element |
Relationship marketing. |
700 1# - ADDED ENTRY--PERSONAL NAME |
Personal name |
Rogers, Martha, |
Dates associated with a name |
1952- |
856 42 - ELECTRONIC LOCATION AND ACCESS |
Materials specified |
Contributor biographical information |
Uniform Resource Identifier |
http://www.loc.gov/catdir/bios/random059/99026835.html |
856 41 - ELECTRONIC LOCATION AND ACCESS |
Materials specified |
Sample text |
Uniform Resource Identifier |
http://www.loc.gov/catdir/samples/random044/99026835.html |
856 42 - ELECTRONIC LOCATION AND ACCESS |
Materials specified |
Publisher description |
Uniform Resource Identifier |
http://www.loc.gov/catdir/description/random0411/99026835.html |
906 ## - LOCAL DATA ELEMENT F, LDF (RLIN) |
a |
7 |
b |
cbc |
c |
orignew |
d |
1 |
e |
ocip |
f |
19 |
g |
y-gencatlg |
942 ## - ADDED ENTRY ELEMENTS (KOHA) |
Source of classification or shelving scheme |
|
Type of record |
Reference (MAIN) |
998 ## - LOCAL CONTROL INFORMATION (RLIN) |
Encoded by |
Girlie[new] |
Date encoded |
09/23/2015 |