University of Cebu-Banilad Library

Front desk management / edited by Laura Hart.

Contributor(s): Hart, Laura [editor.]Material type: TextTextPublisher: New York : Karsen and Keller, Education, c2017Description: vi, 230 pages : illustrationsContent type: text Media type: unmediated Carrier type: volumeISBN: 9781635496239 [paperback]Subject(s): Hotel front desk personnel | Hotel management
Contents:
Contents: Chapter 1 Basics of managing front desk -- Chapter 2 Different types of front desk jobs -- Chapter 3 Handling customers -- Chapter 4 Professional telephone etiquettes -- Chapter 5 Organizing files.
Tags from this library: No tags from this library for this title. Log in to add tags.
    Average rating: 0.0 (0 votes)
Item type Current location Call number Status Date due Barcode
Book Book
647.94 F92 2017 (Browse shelf) Available 3UCBL000025572

Includes indexes.

Contents: Chapter 1 Basics of managing front desk -- Chapter 2 Different types of front desk jobs -- Chapter 3 Handling customers -- Chapter 4 Professional telephone etiquettes -- Chapter 5 Organizing files.

HRM

English

There are no comments on this title.

to post a comment.
University of Cebu - Banilad | 6000, Gov. M. Cuenco Ave, Cebu City, 6000 Cebu, Philippines
Tel. 410 8822 local 7123| e-mail ucbaniladcampus.library@gmail.com

Powered by Koha