Introduction to hospitality management / John R. Walker, Josielyn T. Walker.
Material type: TextPublisher: Singapore : Pearson Education South Asia, c2014Edition: Fourth editionDescription: ii, 708 pages : illustrationsContent type: text Media type: unmediated Carrier type: volumeISBN: 9789814598316 [newsprint]Subject(s): Hospitality industry -- ManagementItem type | Current location | Call number | Status | Date due | Barcode |
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Reserved (MAIN) | College Library Reserved (Main) | 647.94068 W15 2014 (Browse shelf) | Checked out | 15/06/2022 09:00 | 3UCBL000025240 |
Includes bibliographical references and index.
Contents: 1 Introducing hospitality -- 2 The hotel business -- 3 Rooms division operations -- 4 Food and beverage operations -- 5 Beverages -- 6 The restaurant business -- 7 Restaurant operations -- 8 Managed services -- 9 Tourism -- 10 Recreation, attractions, and clubs -- 11 Gaming entertainment -- 12 Meetings, conventions, and expositions -- 13 Special events -- 14 Leadership and management -- 15 Control -- 16 Planning -- 17 Organizing -- 18 Communication and decision making.
HRM
English
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