Operations management and total quality management / David Alan Collier, James Evans, William Lindsay.
Material type:
TextPublisher: Singapore : Cengage Learning Asia Pte Ltd., c2020Edition: Philippine editionDescription: iv, 697 pages : illustrations ; 28 cmContent type: text Media type: unmediated Carrier type: volumeISBN: 9789814878456 [newsprint]Subject(s): Operations management | Total quality management | Industrial management | Production management | Business logistics | Service industries -- Management | Management| Item type | Current location | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|
Subject Reference
|
College Library Subject Reference | 658.5 C69 2020 (Browse shelf) | Available | 3UCBL000026492 |
Browsing College Library shelves, Shelving location: Subject Reference Close shelf browser
|
|
|
|
|
|
|
||
| 658.4012 T38 1984 Strategic management concepts and cases / | 658.4094 Se37 2013 Insanely simple : the obsession that drives Apple's success / | 658.421 D69 1999 Entrepreneurship : strategies and resources / | 658.5 C69 2020 Operations management and total quality management / | 658.562 M58 1995 Improving service quality : achieving high performance in the public and private sectors / | 658.8 G57 2021 Entrepreneurial marketing : a blueprint for customer engagement / | 658.812 St49 2016 Woo, wow, and win : service design, strategy, and the art of customer delight / |
"This edition is licensed for sale only in the Philippines. Circulation of this Edition outside of the Philippines is UNAUTHORIZED AND STRICTLY PROHIBITED.
"This edition is reprinted for sale in the Philippines only."--Title page verso.
Includes index.
Table of Contents: Chapter 1 Operations management and value chains -- Chapter 2 Operations strategy -- Chapter 3 Technology and operations management -- Chapter 4 Goods and service design -- Chapter 5 Process selection, design and analysis -- Chapter 6 Facility and work design -- Chapter 7 Forecasting and demand planning -- Chapter 8 Capacity management -- Chapter 9 Managing inventories in supply chains -- Chapter 10 Supply chain management and logistics -- Chapter 11 Resource management -- Chapter 12 Operations scheduling and sequencing -- Chapter 13 Lean operating systems -- Chapter 14 Project management -- Chapter 15 Introduction to quality -- Chapter 16 Customer focus -- Chapter 17 Workforce focus -- Chapter 18 Process focus -- Chapter 19 Design for quality and product excellence -- Chapter 20 Process improvement and six sigma -- Chapter 21 The baldrige framework for performance excellence.
Adult
Biore, Christopher College of Business and Accountancy Business / Management
English
There are no comments on this title.