Winning body language for sales professionals : control the conversation and connect with your customer--without saying a word / Mark Bowden ; with Andrew Ford.
Material type:
TextPublisher: New York : McGraw-Hill, c2013Description: xxiv, 276 pages : illustration (black and white) ; 23 cmContent type: text Media type: unmediated Carrier type: volumeISBN: 9780071793001 [paperback]Subject(s): Selling -- Psychological aspects | Body language| Item type | Current location | Call number | Status | Date due | Barcode |
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Reference (MAIN)
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College Library Subject Reference | 658.85019 B67 2013 (Browse shelf) | Available | 3UCBL000027989 |
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Includes bibliographical references (p. 261-264) and index.
Contents : Primary impressions -- Winning trust with a wave of your hand -- Types and territory -- A tribal bazaar -- Realizing relationships in sales -- Opening and closing acts -- The complex sale -- C-suite selling -- Fire and ice -- Sales intelligence -- Coaching a racehorse.
"Delivering step-by-step guidance; demonstrations; tips; tricks; and techniques specifically tailored for sales pros; this book unlocks the secrets of nonverbal communication to give them an unbeatable advantage. -- Edited summary from book" -- Provided by the publisher
Adult
Biore, Christopher College of Business and Accountancy Business / Management
Text in English
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