Management lessons from Mayo Clinic : inside one of the world's most admired service organizations / Leonard L. Berry, Kent D. Seltman.

By: Berry, Leonard L, 1942- [author.]Contributor(s): Seltman, Kent D [author. ]Material type: TextTextPublisher: New York : McGraw-Hill, c2008Description: xv, 276 pages : illustration (black and white) ; 24 cmContent type: text Media type: unmediated Carrier type: volumeISBN: 9780071621533 [paperback]Subject(s): Mayo Clinic -- History | Mayo Clinic | Hospitals -- United States -- Administration | Management | Success in business | Hospitals, General -- history -- Minnesota | History, 20th Century -- Minnesota | History, 21st Century -- Minnesota | Hospital Administration -- history -- Minnesota | Leadership -- MinnesotaOnline resources: Table of contents only Summary: "This is the first inside look at one of the world's most admired organizations, and the management practices that have made it great. With annual earnings exceeding $6 billion, the Mayo Clinic isn't just one of the world's most successful health care faci" -- Provided by the publisher
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658.913621 B45 2008 (Browse shelf) Available 3UCBL000027981

Includes bibliographical references and index.

"This is the first inside look at one of the world's most admired organizations, and the management practices that have made it great. With annual earnings exceeding $6 billion, the Mayo Clinic isn't just one of the world's most successful health care faci" -- Provided by the publisher

Adult

Biore, Christopher College of Business and Accountancy Business / Management

Text in English

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