Food and beverage services : intermediate / authored and edited by 3G E-Learning LLC, USA.

Contributor(s): 3G E-Learning LLC, USA [authored and edited by ]Material type: TextTextPublisher: New York, NY : 3G E-Learning LLC, USA, c2018Edition: Second editionDescription: vii, 392 pages : illustrations (black and white)Content type: text Media type: unmediated Carrier type: volume ISBN: 9781680948721 [paperback] Subject(s): Food service management | Food service | Beverage industry | Food service management -- Textbooks | Food service -- Textbooks | Beverage industry -- Textbooks
Contents:
Section 1 Basic competencies -- Unit 1 Participate in workplace communication -- Unit 2 Work in team environment -- Unit 3 Practice career professionalism -- Unit 4 Practice occupational health and safety -- Section 2 Common competencies -- Unit 5 Develop and update industry knowledge -- Unit 6 Observe workplace hygiene procedures -- Unit 7 Perform computer operations -- Unit 8 Perform workplace and safety practices -- Unit 9 Provide effective customer service -- Unit 10 Prepare the dining room/restaurant area for service -- Unit 11 Welcome guests and take food and beverage orders -- Unit 12 Promote food and beverage products -- Unit 3 Provide food and beverage services to guests and room service -- Unit 14 Good quality assurance and safety -- Unit 15 Receive and handle guest concerns.
Summary: "Food and beverage service: intermediate 2nd edition covers numerous diverse practical and visual skills knowledge of specialized materials and techniques. Food and beverage services sector contributes a great deal to the profits in hospitality industry. With the increase in importance of business meetings, a range of personal and social events, a large number of customers visit catering establishments frequently. The food beverage professionals tirelessly work to intensify customers' experience through their service."--Backcover
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Item type Current location Call number Copy number Status Date due Barcode
Reference (MAIN) Reference (MAIN) College Library
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647.95068 F73 2018 (Browse shelf) c.1 Available 3UCBL000026397
Reference (MAIN) Reference (MAIN) College Library
Subject Reference
647.95068 F73 2018 (Browse shelf) c.2 Available 3UCBL000026398

Includes bibliographical references and index.

Section 1 Basic competencies -- Unit 1 Participate in workplace communication -- Unit 2 Work in team environment -- Unit 3 Practice career professionalism -- Unit 4 Practice occupational health and safety -- Section 2 Common competencies -- Unit 5 Develop and update industry knowledge -- Unit 6 Observe workplace hygiene procedures -- Unit 7 Perform computer operations -- Unit 8 Perform workplace and safety practices -- Unit 9 Provide effective customer service -- Unit 10 Prepare the dining room/restaurant area for service -- Unit 11 Welcome guests and take food and beverage orders -- Unit 12 Promote food and beverage products -- Unit 3 Provide food and beverage services to guests and room service -- Unit 14 Good quality assurance and safety -- Unit 15 Receive and handle guest concerns.

"Food and beverage service: intermediate 2nd edition covers numerous diverse practical and visual skills knowledge of specialized materials and techniques. Food and beverage services sector contributes a great deal to the profits in hospitality industry. With the increase in importance of business meetings, a range of personal and social events, a large number of customers visit catering establishments frequently. The food beverage professionals tirelessly work to intensify customers' experience through their service."--Backcover

Adult

Donation Osorno, Rene College of Hospitality Management Hospitality Management

Donation Osorno, Rene College of Hospitality Management Hospitality Management

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