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A visual reference to front office management / 3G E-Learning.

By: 3G E-Learning LLC [author and editor.]Material type: Text

TextPublisher: New York, NY : 3G E-Learning LLC, USA, c2023Edition: 2nd editionDescription: ix, 253 pages : color illustrationsContent type: text Media type: unmediated Carrier type: volume ISBN: 9781984680266 [paperback]Subject(s): Hotel management | Hotel front desk personnel

Contents:

Contents: Chapter 1 Introduction to front office management -- Chapter 2 Front office communication -- Chapter 3 Property management system -- Chapter 4 Reservation -- Chapter 5 Guest registration -- Chapter 6 Accounting -- Chapter 7 Check out and settlement of bills -- Chapter 8 Team management and supervision -- Chapter 9 Night audit -- Chapter 10 Safety and security

Summary: A Visual Reference to Front Office Management is aimed to introduce the students to the systems and procedures required for Front Office Operations. It emphasizes the importance of high standards in personal qualities and the delivery of customer service. This edition is packed with updated information and new topics are also added. A new chapter is also added in this edition.

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Item type	Current location	Call number	Status	Date due	Barcode
Subject Reference	College Library Subject Reference	647.94068 T41 2023 (Browse shelf)	Available		3UCBL000028738

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Includes bibliographical references and index.

A Visual Reference to Front Office Management is aimed to introduce the students to the systems and procedures required for Front Office Operations. It emphasizes the importance of high standards in personal qualities and the delivery of customer service. This edition is packed with updated information and new topics are also added. A new chapter is also added in this edition.