University of Cebu-Banilad Library

Includes bibliographical references and index.

Chapter 1 Introduction to administrative and office management -- Chapter 2 Successful administrative and office professional qualities -- Chapter 3 Ethical behaviors in the workplace -- Chapter 4 Workplace organization -- Chapter 5 The office environment orientation -- Chapter 6 Management of office employees -- Chapter 7 Workplace leadership -- Chapter 8 High-performance teams in workplace -- Chapter 9 Effective workplace and virtual communication -- Chapter 10 Verbal and nonverbal communication -- Chapter 11 Physical records management -- Chapter 12 Electronic records management -- Chapter 13 Planning meetings and events -- Chapter 14 Travel arrangements -- Chapter 15 Budgeting and cost control -- Chapter 16 Effective self-management.

"This Administrative and Office Management textbook serves as a useful guide and reliable reference for students or individuals who want to pursue or shift careers in Administrative and Office Management. It provides the fundamental qualifications and competencies required of a successful administrative and office professional. It also includes practical lessons and exercises that aim to develop, enhance, and improve the knowledge and skills of the students from understanding the importance of effective leadership to effective management of human and technical aspects of the office or workplace environment. Furthermore, it also prepares the students for the changes and challenges of administrative and office environments." --Preface

Adult

Purchased Lopez, Edilyn College of Tourism Management Business / Management

Text in English