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Assessment on the products and service quality of majestic restaurant in Cebu City / John Matthew Jimenez, Kerge Jalalon, Rigore Salmorin, Joshua Tugnon.

By: Jimenez, John Matthew [author.]Contributor(s): Tugnon, Joshua P [author.] | Salmorin, Rigore G [author.] | Jalalon, Kerge L [author.]Material type: Text

TextPublisher: Cebu City, Philippines : University of Cebu-Banilad, 2025Description: xiii, 161 pages : color illustrations ; 28 cmContent type: text Media type: unmediated Carrier type: volumeSubject(s): Service Quality | Customer Perception | Restaurant -- CebuSummary: Service quality is an essential factor driving customers' perception of the service quality environment. Since Chinese Restaurants focus on more than service quality, reliability, atmosphere of the restaurant, empathy of the staff, and responsiveness and assurance of the staff to satisfy the customers, this study aims to assess the service quality of a Chinese Restaurants based on customers' perception.

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Item type	Current location	Call number	Status	Date due	Barcode
Thesis	College Library Periodicals Index	T J56as 2025 (Browse shelf)	Not for loan		3UCBL000029014

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Previous	T J33ac 2004 The academic performance of regular and second-courser level IV nursing students:	T J33ac 2004 The academic performance of regular and second-courser level IV nursing students:	T J56as 2023 Assessment of service quality of Fast-Food Restaurants based on customer perception /	T J56as 2025 Assessment on the products and service quality of majestic restaurant in Cebu City /	T J56ex 2024 Exploring the experiences of local food delicacy entrepreneurs in One Town, One Product (OTOP) in Cebu /	T J56mo 2024 The motivational factors for smoking by business process outsourcing (BPO) employees of Sykes-Foundever company /	T J57ex 2024 Exploring experiences of travel agents in the travel agency industry /	Next

Includes bibliographical references.

Service quality is an essential factor driving customers' perception of the service quality environment. Since Chinese Restaurants focus on more than service quality, reliability, atmosphere of the restaurant, empathy of the staff, and responsiveness and assurance of the staff to satisfy the customers, this study aims to assess the service quality of a Chinese Restaurants based on customers' perception.