Human resource management in the hospitality industry : a practitioner's perspective / Dana V. Tesone.
Material type:
TextPublisher: Upper Saddle River, New Jersey : PEARSON/Prentice Hall, c2005Description: xiv, 241 pages : illustrations ; 26 cmContent type: text Media type: unmediated Carrier type: volumeISBN: 0131100920 [hard bound]Subject(s): Hospitality industry -- Personnel managementDDC classification: Online resources: Table of contents | Item type | Current location | Call number | Status | Date due | Barcode |
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Book
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647.940683 T28 2005 (Browse shelf) | Available | 3UCBL000007361 |
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| 647.940683 B63 2020 Human resource management in the hospitality industry : a guide to best practice / | 647.940683 H88 2018 Human resource management in hospitality industry / | 647.940683 T15 2008 Human resources management for the hospitality industry / | 647.940683 T28 2005 Human resource management in the hospitality industry : | 647.940683 T41 2020 Managing hospitality human resources / | 647.940684 H79 2017 Hospitality security services / | 647.940688 K84 2003 Marketing for hospitality and tourism / |
Includes bibliographical references (pages 211-216) and index.
Contents: Chapter 1 Hospitality human resource management: an overview -- Chapter 2 HR dichotomy: do we serve the staff or the shareholders? -- Chapter 3 How the government got involved in our business -- Chapter 4 The legal environment -- Chapter 5 Employee relations and labor relations -- Chapter 6 Management ethics -- Chapter 7 Protecting employee rights -- Chapter 8 Recruitment and selection strategies -- Chapter 9 Training and development strategies -- Chapter 10 Employee retention strategies -- Chapter 11 Performance management systems -- Chapter 12 Communications strategies -- Chapter 13 Leadership strategies -- Chapter 14 Employee motivation -- Chapter 15 Putting it all together
HRM
English
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