Fundamentals of performance improvement : optimizing results through people, process, and organizations / Darlene Van Tiem, James L. Moseley, Joan C. Dessinger

By: Van Tiem, Darlene MContributor(s): Moseley, James L, 1942 | Dessinger, Joan CMaterial type: TextTextPublisher: San Francisco : Pfeiffer, a Wiley Imprint, c2012Edition: Third editionDescription: xxxix, 664 pagesContent type: text Media type: unmediated Carrier type: volumeISBN: 9781118025246 [paperback]; 9781118022204 [paperback]; 97811180235744 [paperback]; 97811180260715 [paperback]Subject(s): Performance technology | Performance | Personnel management | BUSINESS & ECONOMICS / Human Resources & Personnel ManagementDDC classification: Other classification: BUS030000
Contents:
Contents: Section 1: Performance improvement and the performance improvement/htp model --Chapter 1 Overview of performance improvement -- Chapter 2 Performance improvement/htp model-an overview -- Chapter 3 Change management -- Section 2: performance analysis -- Chapter 4 Overview of performance analysis -- Chapter 5 Organizational analysis -- Chapter 6 Environmental analysis -- Chapter 7 Gap analysis -- Chapter 8 Cause analysis -- Section 3 Intervention selection, design,and development -- Chapter 9 Intervention selection -- Chapter 10 Learning intervention -- Chapter 11 Performance support interventions -- Chapter 12 Job analysis/work design interventions -- Chapter 13 Personal development interventions -- Chapter 14 HRD interventions -- Chapter 15 Organizational communication interventions --Chapter 16 Organization design and development -- Chapter 17 Financial systems interventions -- Chapter 18 Intervention design -- Chapter 19 Making the business case -- Chapter 20 Intervention development -- Section 4 Intervention implementation and maintenance -- Chapter 21 Intervention implementation and maintenance -- Chapter 22 Techniques for implementation and maintenance -- Section 5 Intervention evaluation -- Chapter 23 Overview of evaluation -- Chapter 24 Planning and conducting evaluation
Summary: "Fundamentals of Performance Improvement is a practical how-to guide designed to help practitioners and students understand the science of performance technology and successfully implement organizational change. Using the Human Performance Technology (HTP) model, the authors explain step-by-step how to spot performance indicators, analyze problems, identify their underlying causes, and create workable solutions, and perspective on change management. The completely updated and revised third edition will also feature expanded sections on intervention design and development, tips for sustaining change over time, and all new case studies contributed by top practitioners and academics in the field"--
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Book Book
658.3128 V36 2012 (Browse shelf) Available 3UCBL000010783

"The third edition of Fundamentals of Performance Improvement began as a project to revise Fundamentals of Performance Technology and Performance Improvement Interventions and combine them into one book. However, performance improvement is advancing rapidly and our task ... became updating the contents of both books"--Acknowledgments

Includes bibliographical references and indexes

Contents: Section 1: Performance improvement and the performance improvement/htp model --Chapter 1 Overview of performance improvement -- Chapter 2 Performance improvement/htp model-an overview -- Chapter 3 Change management -- Section 2: performance analysis -- Chapter 4 Overview of performance analysis -- Chapter 5 Organizational analysis -- Chapter 6 Environmental analysis -- Chapter 7 Gap analysis -- Chapter 8 Cause analysis -- Section 3 Intervention selection, design,and development -- Chapter 9 Intervention selection -- Chapter 10 Learning intervention -- Chapter 11 Performance support interventions -- Chapter 12 Job analysis/work design interventions -- Chapter 13 Personal development interventions -- Chapter 14 HRD interventions -- Chapter 15 Organizational communication interventions --Chapter 16 Organization design and development -- Chapter 17 Financial systems interventions -- Chapter 18 Intervention design -- Chapter 19 Making the business case -- Chapter 20 Intervention development -- Section 4 Intervention implementation and maintenance -- Chapter 21 Intervention implementation and maintenance -- Chapter 22 Techniques for implementation and maintenance -- Section 5 Intervention evaluation -- Chapter 23 Overview of evaluation -- Chapter 24 Planning and conducting evaluation

"Fundamentals of Performance Improvement is a practical how-to guide designed to help practitioners and students understand the science of performance technology and successfully implement organizational change. Using the Human Performance Technology (HTP) model, the authors explain step-by-step how to spot performance indicators, analyze problems, identify their underlying causes, and create workable solutions, and perspective on change management. The completely updated and revised third edition will also feature expanded sections on intervention design and development, tips for sustaining change over time, and all new case studies contributed by top practitioners and academics in the field"--

Megatext Phil. Inc. P 5100.00 BSBA-Human Resouce Development Management

English

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