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Stop selling, start partnering : the new thinking about finding and keeping customers / Larry Wilson with Hersch Wilson.

By: Wilson, Larry, 1930-Contributor(s): Wilson, HerschMaterial type: TextTextPublisher: Essex Junction, VT : Omneo, c1994Description: xvi, 294 pages ; 23 cmContent type: text Media type: unmediated Carrier type: volumeISBN: 0471147419 [newsprint]Subject(s): Customer services | Consumer satisfactionDDC classification:
Contents:
Contents: Part I. Permanent white water -- Part II. Imagining the future -- Part III. Incredible results, more effective people-the strategic abilities of the future -- Part IV. How to create a partnership -- Resource section
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Item type Current location Call number Status Date due Barcode
Book Book College Library
658.812 W69 1994 (Browse shelf) Available

Includes bibliographical references (p. 279) and index.

Contents: Part I. Permanent white water -- Part II. Imagining the future -- Part III. Incredible results, more effective people-the strategic abilities of the future -- Part IV. How to create a partnership -- Resource section

BSBA-Marketing Management

English

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