Human resource management in the hospitality industry : a guide to best practice / Michael J. Boella and Steven Goss-Turner.
Material type:
TextPublisher: London : Routledge, c2013Edition: Ninth editionDescription: xv, 331 pages : illustrations ; 26 cmContent type: text Media type: unmediated Carrier type: volumeISBN: 9780415632546 [paperback]Subject(s): Hospitality industry -- Personnel managementDDC classification: | Item type | Current location | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|
Book
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647.940683 B63 2013 (Browse shelf) | Available | 3UCBL000019686 |
Contents: 1. Background to the industry's workforce -- 2. Human resource management (hrm) -- 3. Job design -- 4. Recruitment -- 5. Selection -- 6. Appointment and induction -- 7. Performance management -- 8. Training -- 9. Management development -- 10. Reward systems -- 11. Job evaluation -- 12. Incentives -- 13. Employee benefits -- 14. Labour turnover and workforce stability --15. Employee relations -- 16. Employment law -- 17. Human resource planning and information systems -- 18. Productivity and labour costs -- 19. Organizing human resources -- 20. Managing people -- 21. International -- 22. Hrm and multi-site hospitality operations -- 23. Employer branding -- 24. Business ethics.
BSBA-Human Resouce Development Management
English
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