Quality depends on you : 7 simple things you can do for your company and your career / David Dee
Material type:
TextPublisher: Malaysia : Synergy Book International, c1999Description: xiv, 269 pages : illustrations ; 23 cmContent type: text Media type: unmediated Carrier type: volumeISBN: 9831362098 [paperback]Subject(s): Benchmarking (Management) | Total quality management | Quality assurance | Customer services| Item type | Current location | Call number | Status | Date due | Barcode |
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College Library | 654 D36 1999 (Browse shelf) | Available |
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| 651 Ol47 2013 The office : | 652.30076 Ob22 2008 Gregg college keyboarding & document processing. | 652.55369 H11 2002 Microsoft word 2002 : | 654 D36 1999 Quality depends on you : | 657 W64 2013 Fundamental accounting principles / | 657.004 Sp42 2007 Intermediate accounting / | 657.0285 B47 1988 Accounting principles : |
Illustrator: Dave Calver.
"By the editors at Dartnell"--Cover.
Part 1. The 7 simple things you can do. Make continuous improvement your personal motto -- Be a super supplier to your customers' -- Zero in on zero defects -- Reengineer your thinking -- Believe in your own quality -- Sign your work -- Benchmark the best -- Part 2. Tips and techniques. Supervising for a quality performance -- Creating quality frontline customer service -- Delivering super support staff quality.
National Book Store P 465.00 BSBA-Human Resouce Development Management
English
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