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Total quality : management, organization, and strategy / James R. Evans, James W. Dean, Jr.

By: Evans, James R. (James Robert), 1950-Contributor(s): Dean, James W, 1956-Material type: Text

TextPublisher: Mason, OH : Thomson/South-Western, c2003Edition: Third editionDescription: vii, 399 pages : illustrations ; 24 cmContent type: text Media type: unmediated Carrier type: volumeISBN: 0324178719 [paperback]Subject(s): Total quality managementDDC classification:

Contents:

Contents: Part 1 Introduction to total quality -- Part 2 Total quality and organization theory -- Part 3 Total quality and organizational behavior -- Part 4 Total quality and strategic management

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Item type	Current location	Call number	Status	Date due	Barcode
Book		658.4013 Ev15 2003 (Browse shelf)	Available		3UCBL000020148

Includes bibliographical references (p. 379-384) and index.

Contents: Part 1 Introduction to total quality -- Part 2 Total quality and organization theory -- Part 3 Total quality and organizational behavior -- Part 4 Total quality and strategic management

BSBA-Human Resouce Development Management

English

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