Hotel/motel operations : an overview / Suzanne Stewart Weissinger.
Material type:
TextPublisher: Africa ; Albany, NY : Delmar/Thomson Learning, c2000Edition: Second editionDescription: x, 193 pages : illustration ; 24 cmContent type: text Media type: unmediated Carrier type: volumeISBN: 0766812146 [newsprint]; 9812402624 [newsprint]Subject(s): Hotel management | Motel managementDDC classification: Online resources: Publisher description | Table of contents only | Item type | Current location | Call number | Status | Date due | Barcode |
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Book
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647.94068 W43 2000 (Browse shelf) | Available | 3UCBL000006022 | ||
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Book
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College Library | 647.94068 W43 2000 (Browse shelf) | Available | 3UCBL000006023 |
Includes bibliographical references and index.
Contents: 1 Lodgings: yesterday and today -- 2 The hospitality business and you -- 3 Classification of lodging facilities -- 4 Front-office operations: reservations -- 5 Front-office operations: registering, rooming the guests, information, mail, telephone -- 6 Front-office operations: accounting and checking out -- 7 Housekeeping, engineering, and security -- 8 Food and beverage -- 9 Sales and meeting planning -- 10 Accommodations: references and ratings.
HRM
HRM
English
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