Manual of travel agency practice / Gwenda Syratt.

By: Syratt, GwendaMaterial type: TextTextPublisher: Oxford ; Boston : Butterworth-Heinemann, c1995Edition: Second editionDescription: viii, 259 pages : illustration, maps ; 25 cmContent type: text Media type: unmediated Carrier type: volumeISBN: 075062163X [paperback]Subject(s): Travel agents -- Handbooks, manuals, etcDDC classification: Online resources: Publisher description | Table of contents
Contents:
Contents: 1 Introduction -- 2 Package and group tours -- 3 Holiday centers and special interest holidays -- 4 Hotels, theatres and bargain breaks -- 5 Coaching and incoming tourism -- 6 Car rental -- 7 Car ferries -- 8 British and continental rail and motor rail -- 9 Cruising -- 10 Airline reservations -- 11 Insurance -- 12 Handling cash and cheques -- 13 Skills -- 14 business letters -- 15 Business travel -- 16 Handling compliants -- 17 Travel agency systems, finance and planning.
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Item type Current location Call number Status Date due Barcode
Book Book
910.68 Sy81 1995 (Browse shelf) Available 3UCBL000007341

Includes index.

Contents: 1 Introduction -- 2 Package and group tours -- 3 Holiday centers and special interest holidays -- 4 Hotels, theatres and bargain breaks -- 5 Coaching and incoming tourism -- 6 Car rental -- 7 Car ferries -- 8 British and continental rail and motor rail -- 9 Cruising -- 10 Airline reservations -- 11 Insurance -- 12 Handling cash and cheques -- 13 Skills -- 14 business letters -- 15 Business travel -- 16 Handling compliants -- 17 Travel agency systems, finance and planning.

Tourism

English

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