Quality management / Howard S. Gitlow,Alan J. Oppenheim,Rosa Oppenheim,David M. Levine
Material type: TextPublisher: New York : McGraw-Hill Companies,Inc., c2005Description: xviii, 797 pages : illustrationsContent type: text Media type: unmediated Carrier type: volumeISBN: 0071123385 [paperback]Subject(s): Air quality management -- United StatesDDC classification: Online resources: Table of contentsItem type | Current location | Call number | Status | Date due | Barcode |
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Book | 363.739250 G44 2005 (Browse shelf) | Available | 3UCBL000003329 |
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363.7 M45 2001 Connections in environmental science : a case study approach / | 363.7 T97 2011 Introduction to environmental science / | 363.72 Se69 2004 ServSafe essentials / | 363.739250 G44 2005 Quality management / | 363.7392560973 G78 1981 Health and air quality : | 363.8 Es74 2019 Essentials of nutrition / | 363.85610973 L78 2015 Local food environments : |
CD Supplementary: Quality management
Contents: Part one Foundations of quality management -- Chapter 1 Fundamentals of quality -- Chapter 2 W.edwards deming's theory of management -- Chapter 3 Fundamentals of statistical studies -- Chapter 4 Defining and documenting a process -- Part two Tools and methods for analytic studies -- Chapter 5 Basic probability and statistics -- Chapter 6 Stabilizing and improving a process with control charts -- Chapter 7 Attribute control charts -- Chapter 8 Variables control chart -- Chapter 9 Out-of-control patterns -- Chapter 10 Diagnosing a process -- Chapter 11 Process capability and improvement studies -- Chapter 12 Design of experiments -- Chapter 13 Inspection policy -- Part three Administrative systems for quality management -- Chapter 14 The fork model for quality management: The handle or transformation -- Chapter 15 The fork model for quality management: The neck or management's education -- Chapter 16 The fork model for quality management: Prong 1,or daily management -- Chapter 17 The fork model for quality management: Prong 2,or cross-functional management -- Chapter 18 The fork model for quality management: Prong 3, or policy management -- Chapter 19 Resource requirements of the detailed fork model -- Part 4 Current thinking about statistical practice -- Chapter 20 Six sigma management -- Appendix a Documentation of minitab data files -- Appendix b Tables -- Index
BSBA-Marketing Management
English
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