Hotel housekeeping : operations and management / G. Raghubalan, Smritee Raghubalan.
Material type:
TextSeries: Oxford higher education: Publisher: New Delhi : Oxford University Press, c2009Edition: Second EditionDescription: xii, 732 pages : illustrations (some color) ; 25 cmContent type: text Media type: unmediated Carrier type: volumeISBN: 9780198061090 [paperback]Subject(s): Hotel housekeepingDDC classification: | Item type | Current location | Call number | Status | Date due | Barcode |
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Book
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Reserved (Main) | 647.94 R12 2009 (Browse shelf) | Available | 3UCBL000020842 | |
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Book
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Reserved (Main) | 647.94 R12 2009 (Browse shelf) | Available | 3UCBL000020843 | |
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Book
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Reserved (Main) | 647.94 R12 2009 (Browse shelf) | Available | 3UCBL000021428 |
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| 647.94 K58 2006 Managing for quality in the hospitality industry / | 647.94 R12 2009 Hotel housekeeping : | 647.94 R12 2009 Hotel housekeeping : | 647.94 R12 2009 Hotel housekeeping : | 647.94068 C26 2014 Front office management : | 647.94068 D64 1998 Front office operations / | 647.94068 W15 1999 Introduction to hospitality / |
Accompanying DVD contains videos and color plates to accompanying the text.
Includes bibliographical references and index.
Contents: 1. The hotel industry - an overview -- 2. The housekeeping department -- 3. Managing housekeeping personnel -- 4. Contracts and outsourcing -- 5. Planning housekeeping operations -- 6. Daily routines and systems -- 7. Housekeeping inventories -- 8. Composition, care and cleaning of different surfaces -- 9. Hotel guestrooms -- 10. Standard contents of a guestroom -- 11. Cleaning guestrooms -- 12. Cleaning public areas -- 13. Supervision in housekeeping -- 14. Housekeeping control desk -- 15. Budgeting for housekeeping expenses -- 16. Textiles -- 17. Linen and laundry operations -- 18. Uniforms -- 19. Sewing room -- 20. Safety and security -- 21. Ergonomics in housekeeping -- 22. Pest control and waste disposal -- 23. Internal environment -- 24. Interior designing -- 25. Interior decoration -- 26. Hotel renovation -- 27. Flower arrangement -- 28. Horticulture -- 29. Ecotels -- 30. New property operations -- 31. Changing trends in housekeeping.
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English
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